Technical Support Engineer - Drilling Services

Posted 2 Days Ago
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4056, Sola, Rogaland
Mid level
Energy
The Role
As a Technical Support Engineer, you will provide support for drilling operations, engage in technology introduction, and assist with IT hardware issues. Responsibilities include pre-job planning, job execution, and maintaining operational documentation.
Summary Generated by Built In

Are you a Technical Support Engineer looking for an interesting and inspiring opportunity?
 

Would you like be a part of our regional Drilling Services Product Line?
 

Join our Technical Support Team
 

The position will work closely with the current technical support team including 24/7 support teams to deliver support for all drilling services systems in ENSC.
 

Partner with the best
 

The technical support position ensures Baker Hughes delivers flawless execution through communicated risk assessments and pre-job planning, active job execution, post job analysis and knowledge sharing.
 

As a Technical Support Engineer, you will be responsible for:

  • Providing support for drilling and surface logging operations in ENSC
  • Supporting Cadence, i-Trak, JewelSuite and hardware used for operations
  • Introducing new technology and participate in field testing of new services
  • Providing general IT and computer hardware support for the iROC center in Stavanger
  • Keeping checklists and job guides updated and implement best practices
  • Participating in pre-section meetings
  • Covering shift for 24/7 TS engineers in iROC center
  • Traveling to test sites and other Baker Hughes facilities for new product testing and training if required

Fuel your passion
 

To be successful in this role you will:

  • Have a Bachelor's or engineering degree with Have proven operations experience as technical support, MWD or SLS/ARTE engineer
  • Have an analytical approach to problem-solving and be motivated and focused on results
  • Have sound IT skills and the ability to multitask whilst using technical equipment
  • Have good communication skills – in English, both verbal and written
  • Be a team player who enjoys troubleshooting and helping people
  • Be excited to learn new technical skills with regards to digital oilfield
  • Enjoy a fast-moving environment and the need to react quickly to find solutions to problems

Work in a way that works for you
 

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

  • Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working with us
 

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
 

Working for you
 

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

  • Contemporary work-life balance policies and wellbeing activities
  • Comprehensive private medical care options
  • Safety net of life insurance and disability programs
  • Tailored financial programs
  • Additional elected or voluntary benefits


Top Skills

Cadence
Computer Hardware
I-Trak
It
Jewelsuite
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The Company
HQ: Houston, TX
60,620 Employees
On-site Workplace

What We Do

Get new oilfield tools and chemicals delivered directly to your door from Baker Hughes. Frac plugs, packers, setting tools, drill bits and much more.

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