Technical Specialist III

Put a LIFT in Your Career! Hyster-Yale Group, Inc. (HYG), a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for an exceptional and talented Tech Specialist III at our facility located in Greenville, NC. HYG designs, engineers, manufactures, sells and services a comprehensive line of lift trucks and aftermarket parts marketed globally under the Hyster and Yale brand names. We are one of the global leaders in the Material Handling industry and have been building relationships and partnering with our customers, suppliers, dealers and employees for over 80 years.

Hyster-Yale Group, Inc. (HYG), a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for an exceptional and talented Tech Specialist III at our facility located in Greenville, NC. HYG designs, engineers, manufactures, sells and services a comprehensive line of lift trucks and aftermarket parts marketed globally under the Hyster and Yale brand names. We are one of the global leaders in the Material Handling industry and have been building relationships and partnering with our customers, suppliers, dealers and employees for over 80 years.
HYG is looking for an energetic team member to join our Aftermarket Applications IT group.  Tech Specialist III is a mid-level position in the Technical Specialist family. The Aftermarket Applications Technical Specialist will:

• Drive for architectural fit, global consistency, efficiency and continuous improvement of technologies that sustain and promote IT excellence

• Work with the Business and IT Analysts to complete work as assigned, including implementation of process improvement projects as well as maintaining and enhancing existing systems

• Convert business requirements to solutions, follow project management and other development procedures, and provide specialized applications technical expertise

• Examples include software development, programming, and leveraging systems tools.

 
The Tech Specialist III Will Provide the Following Key Accountabilities: 

• In area of technical specialty, install, develop, monitor, troubleshoot and support systems. Ensure services and solutions are efficient and customer friendly.

• Follow established department standards for consistency, cost effectiveness, and continuous improvement.

• Improve existing processes and capabilities as directed by the manager. Suggest ideas for improvement.

• With limited assistance of manager, manage own work tasks and communicate work activities. Provide development of specifications and project task planning.

• Provide timely assistance to team members in resolving issues during crisis situations. Communicate regularly and provide mutual assistance with other technology groups.

• Technical work deliverables (install, monitor, repair, specifications, software development, assessment, implementation, problem definition, problem resolution, development of specifications and work plans)

• Recommendations in area of technical specialty, continuous improvement of processes, ideas to better serve our customers through the use of technology

• Requires a desire to automate manual tasks with new technology as well as aging technology

The Successful Tech Specialist III Will Meet the Following Minimum Qualifications:

• Associates Degree in IT related field

• 3 years’ experience; can include education time with explanation

• Application administration experience

• Knowledge of scripting; any language on any platform

• Exposure to C#.Net

• Experience with Source Control, any platform

• Exposure to CSS/XML

• Basic SQL Query skills

The following qualities are not required but are considered a plus:

• Bachelor’s Degree

• Professional Certifications

• DOS/PowerShell scripting

• VBA/JavaScript experience

• Web Designer experience

• IIS Administration experience

• C# Console Application Development

• C#/ASP.Net Web Development

• TSQL experience

• C# WCF Web Service experience

• Advanced background in troubleshooting existing applications (any platform)

• Xamarin Development / Mobile Development

• iSeries basic understanding / navigation skills

• iSeries CL / RPG programming experience

• Experience working with Outlook EWS & MAPI

• Experience with SSIS 2008R2 or more current

• SixSigma project methodology experience

• Agile experience