Technical Solutions Engineer, Korea

What You'll Do:

As our Technical Solutions Engineer in Seoul, you’ll be the bridge between our business and technology, a key player in developing the South Korea team integrating and optimizing cross-channel products on a wide range of e-commerce clients.

 
What You’ll Do
Integration and Implementation

• Translate business objectives into technical configurations, and design custom solutions and integration strategies

• Drive proof of concept (POC) integrations and support testing with external partners to validate new solutions and foster collaboration.

Client/Agency Support and Success

• Empower clients/agencies to make informed decisions by providing comprehensive education and guidance on product features, best practices, and industry trends.

• Enhance clients/agencies' understanding and utilization of the product through education, guidance, documentation, and technical support

• Take full ownership of key account health by proactively monitoring performance and conducting/helping on relevant analysis using internal tools to identify potential issues and own the first level of the investigation

• Travel to client/agency sites as a subject matter expert to foster deeper collaboration, offer strategic consultations and strengthen client relationships

Training and Education

• Stay up-to-date on industry trends, best practices and Criteo products by maintaining and expanding technical expertise by completing certifications and actively participating in training sessions.

• Build client-specific materials in collaboration with Creative, Marketing, and other internal teams.

Sales/Pre-sales Support

• Travel to prospective client sites to assist new businesses with pitches and consultations.

Internal Collaboration

• Act as central coordinator for client’s technical support, fostering cross-functional collaboration and leveraging internal teams, including Product, R&D, Analytics, Creative, and Global Client Operation team

• Collaborate with Product and R&D teams, providing subject-matter expertise to develop custom solutions, address feature requests, and escalate platform-specific issues

• Design and implement MVPs of local solutions and automation to enhance team efficiency and client outcomes

Who You Are:

• Engineering background with a computer science related degree 

• Fluent in Korean and English both spoken & written

• Strong interpersonal and communication skills across all levels of interlocutors 

• Ability to transform business requirements into technical specifications and manage projects with multiple stakeholders

• Ability to work on multiple projects at once, prioritize and execute a large number of tasks, and resolve issues quickly 

• Proactivity associated with a “can do” way of working 

• Problem-solving and a positive attitude in a fast-paced environment 

• Autonomous personality and interested in taking initiatives and leading projects 

• JavaScript and HTML knowledge as well as other programming languages

• Experience related to Android and iOS platforms is advantageous

• Experience in the agency environment is advantageous

• Team spirit oriented, sharing best practices, and open to train other team members 

• Attention to detail to act as a consultant and be reactive in front of any potential situations 

• Passion for new media, internet trends, and continual learning 

We acknowledge that many candidates may not meet every single role requirement listed above. If your experience looks a little different from our requirements but you believe that you can still bring value to the role, we’d love to see your application!​

Who We Are:

Criteo is the global commerce media company that enables marketers and media owners to deliver richer consumer experiences and drive better commerce outcomes through its industry leading Commerce Media Platform.

At Criteo, our culture is as unique as it is diverse. From our offices around the world or from home, our incredible team of 3,600 Criteos collaborates to develop an open and inclusive environment. We seek to ensure that all of our workers are treated equally, and we do not tolerate discrimination based on race, gender identity, gender, sexual orientation, color, national origin, religion, age, disability, political opinion, pregnancy, migrant status, ethnicity, marital or family status, or other protected characteristics at all stages of the employment lifecycle including how we attract and recruit, through promotions, pay decisions, benefits, career progression and development. We aim to ensure employment decisions and actions are based solely on business-related considerations and not on protected characteristics. As outlined in our Code of Business Conduct and Ethics, we strictly forbid any kind of discrimination, harassment, mistreatment or bullying towards colleagues, clients, suppliers, stakeholders, shareholders, or any visitors of Criteo. All of this supports us in our mission to power the world’s marketers with trusted and impactful advertising encouraging discovery, innovation and choice in an open internet.

Why Join Us:

At Criteo, we take pride in being a caring culture and are committed to providing our employees with valuable benefits that support their physical, emotional and financial wellbeing, their interests and the important life events. We aim to create a place where people can grow and learn from each other while having a meaningful impact. We want to set you up for success in your job, and an important part of that includes comprehensive perks & benefits. Benefits may vary depending on the country where you work and the nature of your employment with Criteo. When determining compensation, we carefully consider a wide range of job-related factors, including experience, knowledge, skills, education, and location. These factors can cause your compensation to vary.