Technical Sales Engineer

Posted 3 Days Ago
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Monza, Monza e Brianza
Entry level
Industrial
The Role
This role involves maximizing sales opportunities as a Technical Sales Engineer by providing technical support, mentoring colleagues on heat exchanger sizing, and maintaining customer relationships. Responsibilities include market development, customer follow-ups, CRM management, coordinating sales efforts, and ensuring customer satisfaction through product quotes and collaboration with the Services division.
Summary Generated by Built In

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers, and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water, and shipping.​

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

The Internal Sales Engineer will establish and develop sales for the assigned market. The job objective is to maximize business opportunities and develop homogenous relations with customers enabling and expanding all Alfa Laval sales and product portfolio. The end-customer targets are Small Refinery, Petrochemical, Oil & Gas, Power, Steel Chemical, Inorganic and Chemical. The Internal Sales Engineer must cooperate with the manager and reference team to find the most efficient way to serve the different customers.

Key Task:

The main Sales Support tasks are:

  • Technical process selection preparation, sizing validation, size proposal, metallurgy check etc. according to experience.
  • Mentor and support colleagues to size correctly the heat exchanger in 1 and 2 phases duty in industrial process application. 
  • Relation with the Project Office in the main factory Fontanill and Never and possible with different factories.
  • Handling and maintaining general information to agents and support for external process training and events.

The main Sales tasks are:

  • To develop the market through promotion and conversion to Alfa Laval heat exchanger technology directly.
  • To be aware of present and future opportunities for customers. Promote technological conversions in process heat exchangers.
  • Acting proper sales follow-up on assigned customers.
  • Generate Crm offer.
  • Process offer to order in Cas.
  • Keep track and follow up on proper sales cases.
  • To keep customers' project status/opportunities and company profile updated in the CRM (=OneCrm) following corporate rules.
  • To coordinate efforts among employees inside Alfa Laval to reach target sales and customer satisfaction. Promote customer meetings and seminars.
  • Initiate D7 requests for international projects initiated locally and secure project coordination and finalization.
  • Quote and negotiate products in the capital sales area.
  • Cooperate with the Services division to maximize customer satisfaction.

Competencies, experience and attitudes to do the job:

  • Formal Education:  Technical background chemical process engineer.
  • Skills & Experiences: Sales experience customers working in project-oriented business. Good communication skills and thinking in the Customer's feet understanding the decision-making process of the Customer. Anticipate decisions.
  • Attitudes & Abilities: Fast reacting and easy to take initiative independent but measured in decisions. Open mind, ability to think cross border internal organization and easy access to management to suggest improvements in business plan, organization etc. Positive, ability to work through others, good teamwork, oriented to use data.
The Company
HQ: Lund
13,646 Employees
On-site Workplace
Year Founded: 1883

What We Do

Pioneering positive impact!

Our pioneering 140-year-old start-up culture is built on the idea that partnership is the key to solving complex problems and unlocking the full potential of resources. So we collaborate closely with our partners, customers, and thought leaders to create game-changing solutions that challenge conventional thinking on quality, efficiency, and innovation. United by a shared commitment to creating positive impact we’re reshaping vital industries, like energy, food, water, and shipping, to optimize efficiency, reduce emissions, and increase yields. Together, we’re building business success, elevating the quality of life across society, and driving progress towards a more sustainable world.

Alfa Laval is a leading global provider of first-rate heat transfer, separation, fluid handling products separation, and fluid handling products. With these as its base, Alfa Laval aims to help enhance the productivity and competitiveness of its customers in various industries throughout the world. We define their challenges and deliver sustainable products and solutions that meet their requirements – in energy, the environment, food, and the marine industry.

Alfa Laval today has customers in some 100 countries, employs more than 21,300 people, and annual sales were SEK 63.6 billion (5.5 BEUR) in 2023. The company is listed on Nasdaq Stockholm. Alfa Laval contributes to 15 of the 17 UN Sustainable Development Goals. Our solutions make a difference in daily life. You can learn more on our website about how our products work, and how they are used in industries worldwide.

We welcome your engagement, comments and questions - our guidelines and moderation policy for Alfa Laval channels on social media can be found here: https://www.alfalaval.com/legal/community-guidelines/

Personal data will be handled in accordance with the Alfa Laval Privacy Policy. https://www.alfalaval.com/privacy

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