Technical Project Manager

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

About the Team

HiredScore provides deeply integrated AI solutions to F500 recruiting, sourcing, DE&I, and talent management teams. We focus on supercharging our clients' existing tech stack rather than adding and/or replacing. Core AI products include compliance and bias-free candidate scoring for active applicants and automated sourcing of passive candidates from existing ATS, CRM, HCM, VMS and other internal systems.
HiredScore also offers a first-of-its-kind Diversity AI Module that is on the forefront of innovation in the DE&I technology category. A fully customised offering that provides numerous products as part of the solution suite enabling enterprise organisations to truly move the needle on their organisational diversity goals.
HiredScore drives measurable return on investment and business impact to core TA metrics specifically in the areas of Recruiter/Sourcer productivity, Candidate Experience, Hiring Manager Experience, Diversity & Inclusion, Total Talent Management, and Internal Mobility & Retention.

About the Role

• Our team promotes Workday’s core values with ‘Employees’ being the first of them! This is why we:

  • Offer remote working schedules aligned to our 'Flex' model

  • Empower you to follow your desired career path & achieve professional and personal goals

  • Encourage work-life balance and wellbeing;

  • Are proud to champion equal opportunities for everyone

• Are you willing to drive our customers to success in a fast-paced environment, achieving the transformation they are looking for?

• The Technical Project Manager is the main contact point for the customer in the pre-launch period and will own the overall project implementation while ensuring scope, quality, timeline, and project metrics are met. This role will serve as HiredScore's solution consultant, also bridging between the development team, product team, and client during the project implementation period, all to ensure that the client will be able to extract the greatest value from the product post-launch and ensure commitments are delivered on time.

• You will gain experience working, partnering and collaborating with diverse customers such as HiredScore’s executive team, R&D, product, and professional services teams, customer success teams, and our client’s senior leadership.

• Create and lead day-to-day project plans; monitor and review progress and timelines and adjust as needed; Identify, track, and resolve issues to ensure meeting commitments and project success

• Track and communicate project status, risks, issues, decisions, and actions to internal and external collaborators

• Demonstrate strong project leadership skills and analytical competence to overcome challenges and drive project success

• Understand customer needs and challenges, offering valuable and viable solutions to meet their requirements

• Configure HiredScore product in client environment as per Statement of Work and project implementation plan

• Build & maintain relationships and communication with U.S. based clients and all collaborators to guarantee satisfaction with the project's delivery

• Communicate to the client any maintenance needs of the new implementation for a defined period post-launch.

• Maintain detailed documentation of key tasks, achievements, and client interactions for comprehensive project monitoring and review

• Work with client Success teams and Support to transition the account from the implementation phase to the launch, training, and adoption phase, ensuring a smooth handover

• Seeing opportunities for further business & product development, or potential risks that could impede or slow progress of implementation, notify key collaborators when needed

About You

Basic Qualifications

• 4+ years experience in a Technical or Project Implementation Management with hands on configuration experience

• 3 years experience technical configuration of using XML or YML files or Self Service tools

• 2 years experience implementing SaaS / have worked in a Software Delivery environment of large scale projects

• 2 years experience with external client-facing of global enterprise

• 1 years experience with configuration tools and able to fulfil technical tasks

• 1 year experience with Query from SQL/NoSQL databases

Other Qualifications

• Demonstrated ability to handle day-to-day work challenges; adjust to shifting priorities, Identify and take on technical and operational issues during implementation

• Strong analytical skills, thorough understanding and capability to interpreting client business needs and translating them into application and operational requirements

• Comfortable in a fast-paced process-focused environment, adept at problem-solving

• Familiarity with Agile methodologies and the software delivery lifecycle

• Experience with project management tools like Microsoft Project, Jira, Monday, and Documentation repository

Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!