Our Opportunity:
We are looking for a Technical Program Manager at our facility in Bellevue, Washington to earn and maintain the trust of business stakeholders. Responsible for developing the technology roadmap for Chewy's Supply Chain business objectives, including gathering detailed business requirements from stakeholders and collaborating with our professionally software engineering teams to deliver solutions in the areas of demand planning, procurement, inventory planning, and transportation, among others.
What You'll Do:
- Examine existing procedures and business needs in order to streamline and improve Chewy's Supply Chain function.
- Work closely with business and engineering teams to translate business visions and objectives into actionable, technological initiatives across applications, and analytics.
- Glean capabilities of the existing supply chain technology stack to advise businesses with the right technical solutions.
- Serve as the product owner to manage prioritization and backlog of business initiatives, conduct scoping estimates, and act as the primary point of contact for business and engineering teams.
- Create EPIC's/User Stories for business initiatives and work closely with respective professional scrum masters ensure these are delivered.
- For each initiative, conduct due diligence and impact analysis using data, process knowledge, and use-cases with a goal to elicit comprehensive requirements across application, ETL (Extract, Transform, Load)and analytics layer.
- Coordinate with professional engineering teams to conduct proof of concept where required to ensure the solution meets the business objective.
- Translate complex business needs into simple, detailed, and straightforward product/solution requirements with help of process flows, use-cases and clear assumptions.
- Document concise 'As-Is' and 'To-Be' process flow and articulate changes to user interactions/touchpoints along with system integrations.
- Understand the impact of supply chain initiatives on Integration/ETL/Data Warehouse/Analytics area and document any cross application/functional impact that should be addressed along with the delivery of initiatives.
- Work closely with engineering teams through the build process and ensure solution delivered meets functional/non-functional/security/usability requirements within agreed timelines.
- Collaborate with engineering and business teams to ensure UAT (User Acceptance Test) is planned, organized and conducted smoothly.
- Support business teams during the rollout of initiatives to business functions/users.
What You'll Need:
- Master's degree in Supply Chain Management, Operations Research, Technology, or a related field and 4 years of experience in supply chain management, data warehousing & automation, and technology.
- Full term of experience must involve: supply chain operations & inventory flow, developing supply chain applications and network;
- Working closely with business and engineering teams to translate business visions and objectives into actionable, technological initiatives across applications and analytics;
- Coordinating with professional engineering teams to conduct proof of concept where required to ensure the solution meets the business objective;
- Translating complex business needs to simple, detailed, straightforward product/solution requirements with help of process flows, use-cases and clear assumptions;
- Experience with enabling a new supply chain facility working closely with 3rd Party Logistics;
- Advanced SQL querying ability; and
- Experience with visualization tools like Tableau or similar.
- The position is eligible for the Employee Referral Program.
The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant.
We offer different types of insurance, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Salaried-exempt team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Pay Range
$112,842-$176,000 USD
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
Top Skills
What the Team is Saying
What We Do
We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.
We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.
At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.
Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.
We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.
We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.
Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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