Technical Program Manager

Posted 21 Days Ago
Hiring Remotely in United States
Remote
120K-150K Annually
Senior level
Healthtech • Other • Software
The Role
The Technical Program Manager will lead cross-functional initiatives aimed at enhancing TherapyNotes' behavioral health software. Responsibilities include overseeing projects, driving innovation through Agile practices, managing risks and resources, and fostering collaboration among teams to elevate user experience.
Summary Generated by Built In

Description

About Us

TherapyNotes is the go-to superhero for behavioral health Practice Management and EHR software! Our top-notch SaaS solution handles scheduling, billing, documenting, telehealth, and more so clinicians can focus on awesome patient care.

We're a dynamic team of pros who love to innovate and push the envelope, keeping our software cutting-edge. Join us, and let's revolutionize behavioral health software together while making a real difference!

Description

TherapyNotes is revolutionizing the way behavioral health professionals manage their practices with our user-friendly, web-based Practice Management System. Our platform streamlines tasks like scheduling, billing, documenting, and telehealth, enabling clinicians and practice managers to focus on what matters most: quality patient care.

We’re seeking a Technical Program Manager to lead complex, cross-functional initiatives that will shape the future of our platform. In this role, you’ll coordinate strategic projects and drive innovative improvements, enhancing the experience for our customers.

Responsibilities

  • Lead Strategic Initiatives: Oversee key projects, including the modernization of our front-end architecture and the implementation of a scalable design system.
  • Foster Collaboration: Work closely with product, design, and engineering teams to align goals and ensure seamless execution.
  • Drive Innovation: Utilize Agile methodologies to deliver iterative improvements and prioritize value creation
  • Manage Complexity: Identify and mitigate risks, coordinate dependencies, and optimize resources for timely delivery.
  • Communicate with Impact: Present project status, challenges, and successes to technical and non-technical stakeholders, including the creation and presentation of visual project plans, and both detailed and executive-level reports.
  • Elevate User Experience: Collaborate with our teams to create intuitive, visually appealing user experiences that delight our customers.

Requirements

  • Proven Track Record: 5+ years leading complex technical programs in a fast-paced, product-driven environment.
  • Technical Acumen: Familiarity with modern front-end technologies (e.g., Angular, React) and design systems.
  • Agile Expertise: Proficiency in Agile methodologies (Scrum, Kanban) and tools like Jira and Confluence.
  • Strategic Thinking: The ability to see the big picture, anticipate challenges, and develop innovative solutions.
  • Communication Skills: Skilled at articulating complex ideas clearly and concisely, both verbally and in writing.
  • Interpersonal Skills: The knack for building relationships, fostering collaboration, and influencing stakeholders at all levels.
  • Education: A bachelor's degree in computer science, business, healthcare administration, or a related field is required.
  • PMP Certification (Desirable): PMP certification is a plus.
  • Experience in Health IT and behavioral health: Experience with EHR systems and other relevant healthcare technologies is preferred, including an understanding of the specific needs and regulations within the behavioral health domain.

Benefits

  • Competitive salary - $120,000-$150,000
  • Employer sponsored health, dental, vision, life, and disability insurance
  • Retirement plan with company contribution
  • Annual company profit sharing
  • Personal development/training budget
  • Open, collaborative work environment
  • Extensive 2-week onboarding plan
  • Comprehensive mentorship program

TherapyNotes, LLC is an Equal Employment Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. All candidates whom have been given a conditional offer of employment with TherapyNotes, LLC must also undergo a criminal background check.

#LI-Remote
#LI-PL1

10/30/2024

Top Skills

Angular
React
The Company
HQ: Horsham, PA
85 Employees
On-site Workplace
Year Founded: 2010

What We Do

TherapyNotes™ is an online practice management system for behavioral health, featuring robust notes, scheduling, and billing features.

The heart of TherapyNotes™ is the notes system. Whereas most practice management systems offer a generic free-form text area, TherapyNotes™ offers an easy-to-use form-filled approach, greatly speeding up data entry and note writing. The notes were carefully designed by TherapyNotes™ cofounder and psychologist Debra Pliner, with feedback from other psychologists, psychiatrists, and significant research to maximize compliance with insurance, HIPAA, and industry standards.

TherapyNotes™ also offers a powerful “to do” list which automatically directs clinicians regarding what actions need to be taken such as notes to write after sessions, to contact the primary care physician when appropriate, or reminders to schedule treatment plan updates.

TherapyNotes™ was developed by the husband and wife team: Dr. Debra Pliner, clinical psychologist, and Brad Pliner, web technologies expert, to fill a need for a practice management system that was built for the unique needs of mental health practitioners.

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