The Customer Support Representative at TherapyNotes provides technical training and customer support to users of the TherapyNotes software. This role involves managing support requests, documenting customer interactions, and maintaining a comprehensive understanding of software features to assist clients effectively.

As a Lead Systems Administrator, you will oversee the Service Desk team's daily activities, provide advanced support for cloud and on-site systems, mentor team members, and ensure adherence to security policies. You will also participate in engineering projects to enhance service delivery while managing multiple tasks efficiently.

Manage and develop the Cloud Systems Engineering team at TherapyNotes, overseeing SRE and DevOps implementations within a Microsoft and Linux environment. Ensure service delivery, manage incidents and capacity, and enhance operational efficiency while leading innovative projects.

The Software Developer will perform full-stack development, contributing to the entire development lifecycle and collaborating with team members to create scalable software solutions while ensuring high quality and adherence to best practices in software design.

The Senior Software Developer will engage in full-stack development, managing the development lifecycle, collaborating with team members, and mentoring new developers. Responsibilities include building scalable web applications, integrating robust APIs, and contributing to architectural decisions following SOA principles.

The Lead Database Engineer at TherapyNotes will design, implement, and maintain critical PostgreSQL database systems for a SAAS platform. Responsibilities include leading database operations, mentoring team members, ensuring database performance, and compliance with security policies. The role involves collaborating within a DevOps environment and providing production support as needed.