Technical Program Manager

Digital Health Technology team powers digital experiences and engagement to enhance the lives of millions of people every day through connected care. We build, deliver and manage a portfolio of data management platforms and mobile offerings in support of our core businesses. We thrive on simple and elegant architecture and agility. You’ll be immersed in a dynamic high-growth environment and empowered to excel, take informed risks, and drive ingenuity across the enterprise.

About ResMed
ResMed has pioneered some path breaking solutions to improve people’s lives and our mission is to change 250 million lives in 2025. The focus of the products and technologies is to complete the care continuum in the ‘out-of-hospital’ space, enable seamless transitions for people as they move between different care setting and empower the care givers with actionable data and insights that can transform the way care is delivered. The vision is to continuously push the boundaries of innovation, improve patient outcomes and put the patients and care givers at the center of every innovation that we pursue.

Let’s talk about the Team

The Global Technology Solutions (GTS) - Strategy and Delivery Team is a dynamic group of highly motivated and results-driven professionals dedicated to translating ResMed’s strategy into an actionable roadmap.

Our mission is to drive ResMed's strategy forward by working across the organization to enable strategic alignment and effective cross-functional program execution, foster innovation and transformation with enterprise-wide practices and also enhance customer experiences with service and UX design.

We have ambitious goals and deliver value continuously, thriving on collaboration, agility, and leveraging technology to deliver business solutions. We are continuously learning, seeking opportunities for growth and accountability for outcomes, all while recognizing the value of enjoying our journey together. 

Let’s talk about the Role
The primary role of Technical Program Manager II function is to manage end-to-end cross-functional delivery of software program / projects in the Digital Platform space. Key deliverables include requirements gathering, documentation, scoping, defining goals/deadlines, resource allocation, tracking budget and implementation. Management of projects in accordance with the ResMed Quality Management System (QMS). You will partner with teams across the Digital Platform group, whose mission is to increase the speed of innovation through platforms that enable seamless development and management of intelligent digital services. You will manage complex, high-impact programs related to Data, Analytics, Developer Experience, Cloud Capabilities, Security and Privacy by Design and more, collaborating with cross-functional teams, stakeholders and sponsors across multiple geographies.
 

• The primary objective of Technical Program Manager II specialization is to facilitate project and program level processes and execution, escalate impediments, manage risk, and help drive continuous improvement across the projects and programs.

• Key responsibilities include defining project scope and schedule while focusing on regular and timely delivery of value; overcoming resource constraints; managing risk and issues; identification of intra-project timing and dependencies, leadership, coaching and mentoring teams to meet and exceed commitments; organizing and facilitating project status or agile ceremonies; preparing progress reports and communications for stakeholders.

• Performs work in a specialized area of expertise that requires knowledge of fundamental themes, principles and concepts. Typically requires a university degree or equivalent work experience.

• Networks with senior internal and external personnel in own area of expertise.

Let’s talk about you

• Bachelor’s degree in Computer Science or related discipline.

• 5+ years of Program Management experience working directly with multiple agile teams.

• Experience managing programs/projects in highly matrixed agile software development cultures.

• Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.

• Demonstrates good judgment in selecting methods and techniques for obtaining solutions.

• Experience working in a modern cloud-based software product development environment, with cloud native AWS experience preferred.

• Strong understanding of the software development lifecycle and methodologies

• Experience in all phases of the software/project lifecycle, interfacing both with technical teams and business users spanning multiple geographies.

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.