Technical Program Manager - R&D ALE team

Company Description

IFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

Job Description

As Program Manager you drive the development work in a development team, you’re responsible for realizing the intended value of the investments we make. You’re the voice of the customer within the team, you provide the technical thought leadership within your functional area and ultimately you ensure that we get great customer adoption and satisfaction in what we deliver.

In the Application Lifecycle Experience unit at IFS RnD, we are delivering solutions that empower our customers to manage their IFS Cloud Solutions. The IFS Lifecycle Experience platform is the first point of interaction for all our IFS Cloud customers. The solution is delivered through a Cloud based SaaS Platform based on Angular, React, .Net Core, Azure, GIT Lab and Azure Dev Ops

As Program Manager you will be expected to:

• Focus on customer value & prioritizes work effectively in a value-driven manner.
• Plan, Execute & Monitor the progress of development work.
• Understand product development and feature requirements. 
• Understand technical aspects of the development & support the team on decision making.
• Manage risks, issues & dependencies, coordinating across product & technology areas where required.
• Manage customer escalations and handle communication.
• Secures quality throughout the entire development lifecycle.
• Interact with stakeholders and report progress.
• Be a role model in words and actions.
• Be proactive, drive and take ownership.
• Be communicative and have a yes we can attitude.

If you are looking for a new challenge with the possibility to lead and inspire, then the position as Program Manager is something for you!

Qualifications

You are also someone who·

• Has excellent communication, presentation, strong decision making and negotiation skills.
• Has great coordination skills.
• Can work in extremely volatile and ambiguous situations and take calculated risks to take the team forward.
• Can work in a fast-paced environment handling multiple competing priorities.
• Delegates work appropriately and fairly.
• 2+ years of experience as a Project Manager, Program Manager or in similar capacity. 
• Has a good understanding and experience in project management frameworks such as Scrum, SAFe.
• BSc in IT/Software engineering or similar stream. MBA or MSc. would be an added advantage.
• Professional qualifications PMP, CSPO, CSM or similar would be an added advantage.
• Previous experience around 5+ years in SE track such as Development, QA, DevOps is preferred. 

Additional Information

Interviews and selections are being made continuously. If you are interested, apply as soon as possible. 

As a step in our recruitment process, all final candidates will undergo a background check, to get us an understanding of our future employees.

We respectfully decline all offers of recruitment and/or advertising assistance.

We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.