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The Role
The Technical Program Manager will oversee customer semiconductor switching projects from initiation to completion, ensuring they meet requirements and timelines. Responsibilities include engaging with customers, managing engineering interfaces, driving process improvements, and providing project updates to stakeholders and management. Strong interpersonal and communication skills are essential for successful customer engagement and team collaboration.
Summary Generated by Built In
Rate: $160-200K+Benefits
Location: Santa Clara, CA
The Customer Program Manager's Key Responsibilities:
- Manage customer semiconductor switching projects and programs from initiation to completion, ensuring alignment with customer requirements and milestones.
- Directly engage with customers to understand their needs, provide technical guidance, and address any concerns or issues in a timely manner.
- Manage the customer interface with engineering groups and be responsible for quality deliveries in a timely manner while maintaining customer relationships, promoting new engagements, and driving them to smooth execution.
- Drive continuous improvement initiatives to enhance project management processes and methodologies.
- Make customer delivery tradeoffs, resolve internal and external conflicts, mitigate risks, and promote internal engineering processes to improve the customer experience.
- Deliver compelling presentations and reports to communicate project status, milestones, and deliverables to customers, stakeholders, and senior management.
- Bachelor's degree in computer science or Electronics Engineering with 10-15 years of related experience, or master's degree / PhD in Computer Science or Electronics Engineering with 5-10 years of experience.
- Minimum of 7 years of experience in customer project/program management within the semiconductor industry.
- At least 5 years of experience in direct management of multidisciplinary teams, including software and hardware professionals.
- At least 5 years of experience and knowledge in networking and network switch products.
- Proven track record of successful customer engagement and relationship management.
- Excellent interpersonal skills with the ability to collaborate effectively across different teams and functions.
- Outstanding communication and presentation skills, with the ability to convey technical concepts to both technical and non-technical audiences.
- Independent and self-directed with the ability to prioritize and manage multiple tasks simultaneously.
The Company
What We Do
DATAMAXIS takes pride in delivering a wide range of business IT modernization, data analytics, and technology management services. With command of the cutting-edge developments in these fields, our team and consultants are ready to provide you a robust technology modernization experience that results in a big boost in performance capability and operational efficiency.
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