Technical Product Owner, Clients & Partners Platforms

Responsibilities

• Capture, document and prioritize product requirements with stakeholders from various other departments including Sales, Operations, Finance, Marketing
• Conduct with a very high degree of autonomy technical analyses to identify approaches to solve business problems and propose solutions based on the Platforms key concepts
• Maintain a healthy backlog of features for developers by assembling clear and precise backlog items for developers, QAs, DevOps, etc.
• Act as a SME on the portfolio products within IT and for stakeholders –  be the person the buck stops with when people question a portfolio platform capabilities or when Clients escalate an issue
• Provide visibility and guidance to management on the Clients & Partners roadmap implementation progress to the team as well as the wider IT Leadership group
• Work closely with assigned multi-function teams (product management, software development, operations, finance, etc.) to ensure we're building the best products
• Run scrum ceremonies with leadership and a team-player mindset
• Form a highly productive duo with the Engineering Manager on the portfolio products
• Proactively investigate inefficiencies in our systems / processes and suggest improvement opportunities
• Help support efforts to identify and remove technical debt in our existing systems
• Contribute to the establishment and maintenance of a strong documentation corpus for all portfolio platforms

Qualifications

• Bachelor or Master's degree in Computer Science, Engineering, Operations Management or equivalent practical experience
• 4+ years of product management in software environment and passion for solving complex problems – the ideal profile is someone with strong technical acumen and not afraid of conceptual discussions with software engineers
• Certified as Scrum Master or PMP (an asset)
• Experience in the Logistics Sector (an asset)
• Experience in Client facing roles (an asset)
• Experience with key product management, agile development principles;
• Experience delivering complex technology products which require attention to detail;
• Strong understanding of modern development practices and planning processes;
• Exceptional organizational, analytical and problem-solving skills;
• Demonstrated ability to define, measure and analyze processes to identify improvement opportunities;
• A strong taste for innovative projects and a will to learn new technologies / test out new ideas
• Experience with cloud platforms (Azure, AWS, etc.) and common development paradigms (git, APIs, etc.)
• Working knowledge of modern application architecture
• Solid documentation skills and backlog grooming skills
• Ability to drive the team to success and create bonds with developers, QA, etc.

Benefits :

• Varied and intellectually captivating projects;
• Opportunities for growth;
• Competitive salary;
• Group insurance plan and RRSP after 3 months;
• Located in Griffintown (Montreal), accessible by public transportation;
• Training program and reimbursement of professional title fees.

Join Our Team

Be part of a dynamic and innovative company at the forefront of the last-mile delivery industry. If you are a strategic thinker, results-driven leader, and passionate about driving business growth, we’d love to hear from you.

Intelcom is a leading last-mile carrier in the e-commerce sector. Our teams across Canada as well as our network of independent contractors contribute to Intelcom’s daily operations.

Our goal is simple: in a constantly evolving business sector, we don't just follow, we get ahead. In addition to standing out through innovative services and delivery methods, Intelcom is also undergoing a technological transformation where the integration of customer experience and logistics technologies are at the heart of its evolution.

At Intelcom, we know experience comes in many forms and are committed to building a culture where difference is valued. We are always looking for talented and diverse individuals to join our teams. With over 60 delivery centers across Canada, we may have the right opportunity for you.

Apply Now.