Our Opportunity:
Are you a technically savvy and experienced product manager? Chewy is looking for a Technical Product Manager to join our Fulfillment Support Applications (FSA) team and this position is an integral part of our growing Software Engineering team. This role requires a candidate with a robust technical background and application framework expertise who collaborates seamlessly with software developers and business partners, combining their technical and software development skills with strategic business insights. Candidate should be able to demonstrate superior product and industry knowledge and help the fulfillment operations group gain and maintain a competitive edge. As the steward of the platform, the Technical Product Manager is responsible for defining the strategic vision for a suite of interconnected products, driving roadmap and project execution, determining project timelines, feeding and prioritizing requirements for engineering, and enabling the feedback loop. This role involves aligning the roadmap with organizational objectives, ensuring that the platform evolves to meet both immediate and long-term business needs. Deep understanding of the technology stack, cross-team coordination, project management, and senior leadership engagement skills are critical.
What You’ll Do:
- Collaborate with partners to gather, analyze, and prioritize business requirements, ensuring alignment with strategic goals
- Translate complex business requirements into clear, actionable technical requirements for the engineering team
- Coordinate product and feature releases, including defining release criteria, scheduling, and ensuring readiness across all teams involved in the launch process
- Lead sprint planning sessions to define goals, prioritize tasks, and allocate resources effectively
- Continuously monitor sprint progress, address roadblocks, adjust priorities as needed, and communicate status update to a wide audience to maintain momentum
- Collaborate with engineering team on design, architecture, and UX, demonstrating deep understanding of the technology stack
- Work closely with the development team throughout the product development lifecycle to ensure the successful execution of the product roadmap and identify any major risks
- Manage dependencies across multiple teams and systems, driving integration and efficiency in product delivery
- Own end-to-end program documentation, ensuring all project details, decisions, and changes are effectively captured and communicated
- Define and track key performance indicators to measure product success, using data-driven insights to make informed decisions and refine product features and functionality
- Take responsibility for effectively communicating and advocating the product strategy to partners and engineering team, ensuring alignment and engagement across all levels
- Stay up to date with industry trends, emerging technologies, and the competitive landscape to inform product strategy and identify opportunities for innovation
What You’ll Need:
- Bachelor's degree in Computer Science, related engineering degree or equivalent experience!
- 4+ years of experience as a Technical Product/Program Manager owning/driving roadmap
- Experience with agile development methodologies and proven track record to write effective technical requirements such as User Stories, Epics, and Use Cases
- Basic understanding of distributed systems, cloud computing, and microservices architecture
- Demonstrated ability to prioritize upon understanding impact of initiative
- Excellent written and verbal communication skills
- Capability to identify and mitigate development and implementation risks
Bonus (if applicable):
- Experience with platforms/systems in an ecommerce environment
- Experience with Cloud based technologies
- Database knowledge – SQL, table structure, data relationships
- Experience with Data Visualization
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
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What the Team is Saying
What We Do
We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.
We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.
At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.
Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.
We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.
We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.
Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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Employees engage in a combination of remote and on-site work.
