Responsibilities:
- Leads technical product management activities for multiple technical products, or one strategic technical product. Participates in the design and continuous improvement of the technical solution.
- Collaborates with cross-functional teams to create standard methodologies that drive significant change to the client experience.
- Coaches' technical product teams towards standard processes and takeaways. Ensures delivery of messaging, communication, and customer outreach as vital.
- Partners with customers to resolve production and implementation issues in a timely manner and supports/drives customer concerns where required to enable rapid delivery.
- Leads the planning, development and implementation of new technical products. Defines and analyzes technical markets, developing detailed product features and requirements, and developing implementation plans.
- Employs a variety of qualitative and quantitative analysis techniques to continually improve the user experience.
- Participates in and provides recommendations for ongoing business planning and departmental prioritization activities.
- Participates in the team’s engineering practices in development, continuous integration, and automated deployment.
- Participates in special projects and performs other duties as assigned.
Qualifications:
- Consultative approach with strong business functional and technical skills, shown experience in building and delivering data & analytics products and insights.
- Technical proficiency in Python, SQL, and Tableau (predictive analytics and dashboards).
- Undergraduate degree or equivalent experience or combination of training and experience required. Graduate degree preferred. Minimum of five years related work experience.
- Two years of leading large cross-functional teams on major organizational projects preferred.
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.
About Vanguard
At Vanguard, we don't just have a mission—we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
Top Skills
What We Do
We are a community of 30 million who think – and feel – differently about investing. Together, we’re changing the way the world invests.
Since our founding in 1975, helping our investors achieve their goals is our sole reason for existence. With no other parties to answer to and therefore no conflicting loyalties, we make every decision—like keeping investing costs as low as possible—with only your needs in mind.
Vanguard is one of the world's largest investment companies, offering a large selection of high-quality low-cost mutual funds, ETFs, advice, and related services. Individual and institutional investors, financial professionals, and plan sponsors can benefit from the size, stability, and experience Vanguard offers. As of April 30, 2019, we managed more than $5.6 trillion in global assets. In addition, we have 189 funds in the United States and 225 funds in global markets.
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