Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including Vimeo, Pinterest, The New York Times, and GitHub.
We're building a more trustworthy Internet. Come join us.
Posting Open Date: January 23rd, 2025
Anticipated Posting Close Date*: March 30th 2025
*Job posting may close early due to the volume of applicants.
Technical Product Manager, Security
Fastly is seeking an empathetic, creative, and adaptive Technical Product Manager to nurture Fastly’s delivery of differentiated software security capabilities. Whether you’re a junior PM just starting your career journey, a distributed systems nerd seeped in customer empathy, or a seasoned infrastructure software PM, we want to hear from you.
As a Technical Product Manager on Fastly’s Security Product Team, you will collaborate on our ambitious vision for the application resilience future where software engineers thrive and cyberattackers cry. Your curiosity about how we can minimize the impact of cyberattacks on our customers’ production software systems – and, ideally, ruin cyberattackers’ days – will propel your success as you collaborate closely with our engineering teams to define, scope, and prioritize features.
What You'll Do:
- Uplift engineering teams during development to ensure high quality, timely delivery by refining scope, collecting feedback, or prioritizing with pragmatism
- Connect with our target personas and internal customers to learn about their aspirations, worries, workflows, technical blockers, emotional experiences – then pattern-match across them and infuse these insights into all you do
- Collaborate with engineering teams across Fastly’s broader portfolio – Network Services, Compute, Observability – to leverage the power of our platform and define differentiated designs that are maintainable, scalable, and evolvable
- Perceive product opportunities across disparate data points, including user feedback, customer tickets, market research, security research, and more
- Develop your reputation as a subject matter expert and thought leader to support our revenue organization
- Partner with our Customer Security Organization to prioritize engineering projects that nourish our support goals
What We're Looking For:
- An enthusiastic, ruthless focus on discovering the “why” that underlies market problems and customer requirements across both socio and technical dimensions
- Constructive, thoughtful communication with technical and non-technical stakeholders led by curiosity and respect for shared outcomes
- The ability to distill complex dynamics and perspectives into clear choices to reach multi-faceted goals, including relevant trade-offs and success metrics
- Familiarity with modern software delivery (modular architectures, CI/CD), infrastructure tooling (IaC, Kubernetes), or platform engineering practices
- 3+ years of experience in product management, software engineering, or other customer-facing technical roles, ideally in B2B infrastructure software
We’ll be super impressed if you have:
- A passion for digging into the weird and wild, paired with an infectious joy for sharing knowledge
- A history of sound judgment and taste, driven – but not ruled – by experimental evidence
- Entrepreneurial energy, whether open source projects, conference presentations, or a handmade crafts side hustle
Work Hours:
- This position will require you to be available during core business hours.
Work Location(s) & Travel Requirements: Office/hybrid
This position is open to the following preferred office locations:
- San Francisco, CA
- Denver, CO
- New York City, New York
Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home.
SF / LA Fair Chance Ordinance Statement
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Salary:
The estimated salary range for this position is $167,790 to $201,348.
Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location.
This role may be eligible to participate in Fastly’s equity and discretionary bonus programs.
Benefits:
We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings?
We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), a Flexible Vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2024, we offer 10 paid local holidays, 11 paid company wellness days.
Why Fastly?
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We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.
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We love distributed teams. Fastly’s home-base is in San Francisco, but we have multiple offices and employees sprinkled around the globe. As a new hire, you will be able to attend our IN-PERSON new hire orientation in our San Francisco office! It is an exciting week-long experience that we offer to new employees to build connections with colleagues across Fastly, participate in hands-on learning opportunities, and immerse yourself in our culture firsthand.
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We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.
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We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about.
We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply! A fully completed application and resume or CV are required when applying.
Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, family or parental status, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your Recruiter, or the Fastly Employee Relations team at [email protected] or 501-287-4901.
Fastly collects and processes personal data submitted by job applicants in accordance with our Privacy Policy. Please see our privacy notice for job applicants.
What We Do
Get more powerful websites and applications with Fastly’s edge cloud platform. We help places like Shopify, the NYT, and Stripe do so every day.
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