Who we are:
Zilch is a payment tech company on a mission to create the most empowering way to pay for anything, anywhere. Combining the best of debit, credit and savings, we give our customers the option to earn instant cashback or spread the cost of pricier purchases, completely interest free and with no late fees. Pretty great, right?
We started in 2018 with a small team and a big dream - to make credit accessible to all. Since then, we've achieved double unicorn status and taken on more than 4 million customers. There are some exciting projects coming up and we’ve got big growth plans.
Want to join us?
The role.
Eliminating the cost of credit is a core part of our company mission. To achieve this goal, we established our Ad- Subsidised Payments Network (ASPN), which connects consumers looking for products and services with merchants who sell them, and in exchange for each sale, the merchants subsidise a consumer’s credit fees or rewards via their advertising budgets. The model has been very successful: we have already saved our customers over £450m in credit fees.
The core driver of ASPN at Zilch is our Shop domain, which owns the end-to-end shopper experience; our merchant facing proposition; and our purchase journeys and systems. To help drive our next wave of growth, we are now creating a new team within Shop called the Merchant Team, which will focus on maximising the value we create for our merchant partners, super charging this part of the ASPN ‘flywheel’.
As Product Manager for the Merchant Team, you will work very closely with our Storefront and Purchase product managers, executing on our domain product strategy through development of capabilities that include:
- The advertising inventory we have available for merchants.
- The fees, rewards, vouchers and offers and flexibility we can offer.
- The breadth of products and services we help merchants in taking to market to increase our share of wallet.
- Our consumer ad targeting system.
- Our sales tracking and reporting capability.
- The UI tools we provide to merchants to interact with our products.
- Our tools for data ingestion and how easy we are to work with for both networks and merchants.
Much of this technology is back-end heavy and put to market via APIs, so we are looking for a PM who is experienced in, and excited by, these kinds of technologies and their application in the affiliate advertising space.
Day-to-day responsibilities.
- Speaking to customers early and often to understand and empathise with their most important problems.
- Proactively identifying, prioritising and validating opportunities to create value for our merchants whilst maximising revenue for Zilch.
- Working closely with stakeholders in our Revenue and Sales Team to achieve and maintain alignment, and manage the intake of new opportunities and ideas.
- Working with the full engagement of a cross functional team - including engineering, design, and data - throughout the iteration planning and sprint process.
- Collaborating with the GPM and other PMs in the domain, especially the Storefront PM, to ensure we are generating the maximum overall value for consumers and merchants combined.
- Owning the Merchant Team product roadmap and keeping people across the business apprised of what’s in delivery and discovery.
- Measuring how everything we experiment with or ship delivers value in a viable way for our business.
- Building strong relationships with external partners to create joint roadmaps.
We're looking for...
- 3+ years of experience in Product Management.
- Successful development and growth of valuable and viable products for B2B customers.
- Experience with - and a love of – working with data-heavy back-end products and APIs.
- Experience working in Ad-Tech, preferably in an affiliate network or on the publishing side.
- Knowledge of the affiliate marketing domain.
- Experience in generating and synthesising qualitative and quantitative customer insights to generate and validate opportunities.
- Ability to quickly achieve clarity on an opportunity space and prioritise opportunities and solutions to a clear roadmap.
- Confidence in evaluating data (analytics, customer feedback, industry trends) and ideas.
- Commercial understanding, interest and acumen.
- Comfort understanding and querying engineering-led decisions to make sure we’re building things in the leanest, most efficient way.
- Authenticity, taking responsibility for the performance of the product, leading with transparency and honesty.
- Effective at influencing leaders and executives and empowering teams.
- Experience being accountable as an owner of the outcomes of a product area.
- Experience working with an international or remote/distributed team.
Bonus.
- Experience in e-commerce or marketplace businesses.
- Scale-up experience – as it can feel like a rollercoaster at times!
- Working with sales teams as stakeholders.
- Experience product managing internal products.
- Experience in product managing data and ML products.
Benefits.
Compensation & Savings
- Pension scheme
- Death in Service scheme
- Income Protection
- Share Options Scheme
- 5% back on in-app purchases
- £200 for WFH Setup
Health & Wellbeing
- Private Medical Insurance including;
- GP consultations (video, telephone or face-to-face)
- Prescribed medication
- In-patient, day-patient and out-patient care
- Mental health support
- Optical, dental & audiological cover
- Physiotherapy
- Advanced cancer cover
- Menopause support
- Employee Assistance Programme including
- Unlimited mental health sessions
- 24/7 remote GP & physiotherapy
- 24/7 helpline for emotional & practical support
- Savings & discounts on everyday shopping
- 1:1 personalised wellbeing consultations
- Gym membership discounts
Family Friendly Policies
- Enhanced maternity pay
- Enhanced paternity pay
- Enhanced adoption pay
- Enhanced shared parental leave
Learning & Development
- Professional Qualifications
- Professional Memberships
- Learning Suite for e-courses
- Internal Training Programmes
- FCA & Regulatory training
Workplace Perks
- Hybrid Working
- Casual dress code
- Workplace socials
- Healthy snacks
Benefits.
Compensation & Savings:
- Pension scheme.
- Death in Service scheme.
- Income Protection.
- Share Options Scheme.
- 5% back on in-app purchases.
- £200 for WFH Setup.
Health & Wellbeing:
- Private Medical Insurance including;
- GP consultations (video, telephone or face-to-face).
- Prescribed medication.
- In-patient, day-patient and out-patient care.
- Mental health support.
- Optical, dental & audiological cover.
- Physiotherapy.
- Advanced cancer cover.
- Menopause support.
- Employee Assistance Programme including:
- Unlimited mental health sessions.
- 24/7 remote GP & physiotherapy.
- 24/7 helpline for emotional & practical support.
- Savings & discounts on everyday shopping.
- 1:1 personalised well-being consultations.
- Gym membership discounts.
Family Friendly Policies:
- Enhanced maternity pay.
- Enhanced paternity pay.
- Enhanced adoption pay.
- Enhanced shared parental leave.
Learning & Development:
- Professional Qualifications.
- Professional Memberships.
- Learning Suite for e-courses.
- Internal Training Programmes.
- FCA & Regulatory training.
Workplace Perks:
- Hybrid Working.
- Casual dress code.
- Workplace socials.
- Healthy snacks.
Top Skills
What We Do
On a mission to eliminate the cost of consumer credit. For good.
.JPG)
_2.png)
