Available Location(s): Austin, TX
About The Team
Technical marketing works closely with product teams, sales and marketing to ensure our customers understand the technical details of how our products work. Our goal is to ensure the technical buyer and customer understands how Cloudflare products and solutions work in terms of their business needs. We are highly technical and get to touch every aspect of Cloudflare's technology.
About The Internship
As a Technical Marketing Intern, you will help accelerate our plans to improve the content and tools we build for technical sales, partners and customers. You will be tasked with gathering feedback from the field, defining what customers are looking to understand and then helping build the videos, demonstrations and other technical assets. Your work will be key to improving our ability to explain to customers the complex technical details which will lead to an increase in sales.
The ideal candidate has a hands on mindset, a get-it-done attitude and is not afraid of challenging the status quo. You should feel comfortable facing a brand new technology and having to read documentation and being hands on with servers, scripts and APIs.
What You'll Get To Do In This Role
- Gain experience with all of Cloudflare's amazing technology and work with the people that build it.
- Understand complex technologies and explain them in simple terms and align solutions to customer problems.
- Identify inefficiencies and implement automation to reduce the time it takes for technical sales to learn our solutions.
- Collaborate with cross-functional teams to understand business needs and objectives, ensuring relevant and impactful content.
- Partner with our Product Management and Special Projects team to improve strategies, products and services.
Qualifications
- Currently pursuing a degree in Computer Science, Marketing, or a related field.
- Strong communication skills. Ability to explain complex concepts in a manner that's understandable without dumbing down the content.
- Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
- Proficient in operating systems, networking, Internet technologies (SSL/TLS/HTTP/SSH etc) and ability to write code to solve simple problems.
- Previous experience in technical & product marketing/product management is a plus
- Excellent written and presentation skills. This role demands someone who is gifted in their ability to communicate effectively with all stakeholders, including executives, product management, sales, and marketing
- Self-starter who truly enjoys working in a fast-paced, innovative cloud services company
Top Skills
What We Do
Cloudflare, Inc. (NYSE: NET) is the leading connectivity cloud company on a mission to help build a better Internet. It empowers organizations to make their employees, applications and networks faster and more secure everywhere, while reducing complexity and cost. Cloudflare’s connectivity cloud delivers the most full-featured, unified platform of cloud-native products and developer tools, so any organization can gain the control they need to work, develop, and accelerate their business.
Powered by one of the world’s largest and most interconnected networks, Cloudflare blocks billions of threats online for its customers every day. It is trusted by millions of organizations – from the largest brands to entrepreneurs and small businesses to nonprofits, humanitarian groups, and governments across the globe.
Why Work With Us
Cloudflare employees come from all walks of life. We are mission-driven, and our team is energized by a collaborative, creative environment that celebrates our differences and fosters new ways to grow together.
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Cloudflare Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We are committed to developing a global team that is distributed with a flexible working approach. Doing this equitably and inclusively is essential to our success. Visit our careers site for more on 'How & Where We Work.'
