JOB DESCRIPTION
As a lead Systems Engineer, the person develops and maintain stable, reliable and secure linux systems. The person mentors a team of junior Linux admins and NOC personnel to troubleshoot and optimize Vertafore's Linux environment.
In this role, the person is expected to have strong knowledge of Oracle or Redhat Enterprise Linux, its engineering and administration. He/She has excellent problem-solving skills and Linux troubleshooting skills. The person should have passion to continuously improve services, enhance security and optimize the service performance.
Core Requirements and Responsibilities:
Essential job functions included but are not limited to the following:
Primarily responsible for installation, configuration, support and lifecycle management of all Linux systems, across Vertafore's data centers, cloud and office locations
Provide expertise, and direction on Linux engineering and architecture requirements
Own, define and drive projects to support business requirements and to enhance the Linux environment performance, availability and security
Applies Quality Control and Quality Assurance principles
Interpret security advisories and design, implement and test control measures
Ability to communicate complex technical concepts to individuals of various technical ability
Writes and maintains complete and concise technical documentation
Serve as the escalation point for Linux incidents
Knowledge, Skills and Abilities:
Strong experience in managing and supporting Redhat or Oracle Enterprise Linux for hybrid data centers is a MUST.
Either RHCE or RHCA or OCP-Linux is a MUST
Experience with Windows and AWS is also required. Must be comfortable managing instance on AWS (preferred) or Azure/GCP.
Knowledge of storage, LUNs, fiber channels and related technology is required
Able to handle pressure during outages and systematically resolving issues
Experience being tasked outside their training, willing to take on and learn new technologies
Experience as an escalation engineer in a customer centric role
Experience communicating at various levels including non-technical staff, leadership, management and external customers
Qualifications:
Bachelor's Degree in CS/IT or equivalent work experience
8 + years' experience or certifications with Enterprise Linux is MUST
1-3 years' experience or certifications with Windows and AWS is required
Experience managing Linux servers running databases and application servers, their kernel tuning, upgrading and patching
Must have exposure and experience with AWS (preferred) or other cloud provider.
Additional Requirements and Details:
Travel required up to 10% of the time.
Willing to visit and help with data center activities like major upgrades, critical equipment installs or for emergency troubleshooting.
A team player with collaborative and customer centric work ethics
Occasional lifting and/or moving up to 10 pounds.
Frequent repetitive hand and arm movements required to operate a computer.
Specific vision abilities required by this job include close vision (working on a computer, etc.).
Frequent sitting and/or standing.
Why Vertafore is the place for you: *Canada Only
- The opportunity to work in a space where modern technology meets a stable and vital industry
- Medical, vision & dental plans
- Life, AD&D
- Short Term and Long Term Disability
- Pension Plan & Employer Match
- Maternity, Paternity and Parental Leave
- Employee and Family Assistance Program (EFAP)
- Education Assistance
- Additional programs - Employee Referral and Internal Recognition
Why Vertafore is the place for you: *US Only
- The opportunity to work in a space where modern technology meets a stable and vital industry
- We have a Flexible First work environment! Our North America team members use our offices for collaboration, community and team-building, with members asked to sometimes come into an office and/or travel depending on job responsibilities. Other times, our teams work from home or a similar environment.
- Medical, vision & dental plans
- PPO & high-deductible options
- Health Savings Account & Flexible Spending Accounts Options:
- Health Care FSA
- Dental & Vision FSA
- Dependent Care FSA
- Commuter FSA
- Life, AD&D (Basic & Supplemental), and Disability
- 401(k) Retirement Savings Plain & Employer Match
- Supplemental Plans - Pet insurance, Hospital Indemnity, and Accident Insurance
- Parental Leave & Adoption Assistance
- Employee Assistance Program (EAP)
- Education & Legal Assistance
- Additional programs - Tuition Reimbursement, Employee Referral, Internal Recognition, and Wellness
- Commuter Benefits (Denver)
The selected candidate must be legally authorized to work in the United States.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
The Professional Services (PS) and Customer Success (CX) bonus plans are a quarterly monetary bonus plan based upon individual and practice performance against specific business metrics. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout.
The Vertafore Incentive Plan (VIP) is an annual monetary bonus for eligible employees based on both individual and company performance. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout.
Commission plans are tailored to each sales role but common components include quota, MBO's and ABPMs. Salespeople receive their formal compensation plan within 30 days of hire.
Vertafore is a drug free workplace and conducts preemployment drug and background screenings.
We do not accept resumes from agencies, headhunters or other suppliers who have not signed a formal agreement with us.
We want to make sure our recruiting process is accessible for everyone. if you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact [email protected]
Just a note, this contact information is for accommodation requests only.
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What the Team is Saying
What We Do
We believe insurance is about relationships. And technology should only make them stronger.
We exist to empower independent agents, carriers, and MGAs. To drive their success. Because their success is our success. And their ambitions for tomorrow are our goals for today.
Since our inception, we’ve been the technology backbone of the insurance industry. We began punching cards for independent agents over 50 years ago and turned this passion for technology into a relentless pursuit. Born
of human-centric purpose, we empower our customers with the technology to garner trust.
Built to adapt, we equip the insurance channel for the future—transforming business and relationships along the way. Where others see opposition, we see opportunity. To look ahead. To modernize. To prepare our customers for
what’s next—because we’re always thinking about it. Always innovating. Always building. Always creating.
Quite simply…we love insurance. Because behind every policy—is a person. And we’re obsessed with powering the spirit of our industry.
Why Work With Us
Our team is bright and talented, and we bring passion to the work we do every day and continually strive to improve. We’re a Flexible First work environment, meaning team members work from home as often as they’d like, while using our offices as a place for collaboration, community, and team building. We work hard and we have fun doing it!
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Vertafore Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our Flexible First working environment allows team members to work from home as often as they'd like, while using our offices for collaboration and team building.
