About the AI Innovation Lab at HubSpot:
The AI Innovation Lab is HubSpot’s product incubator at hubspotlabs.com, designed to explore and build AI-driven solutions that elevate customer engagement, improve marketing and sales strategies, and streamline operations. As part of the AI Innovation Group, the Innovation Lab combines the agility of a startup with the resources of a larger organization. We are a multi-disciplinary team of engineers, designers, and product managers, creating cutting-edge AI solutions to shape the future of HubSpot’s platform.
Role Overview:
We are seeking a seasoned technical leader to guide our team in leveraging advanced AI technologies to bring impactful, customer-centered innovations to life. We are particularly seeking candidates with an entrepreneurial spirit who have experience as technical founders or founding engineers in an AI-focused startup, and who possess a broad understanding of AI system design that extends beyond specific machine learning tasks. This role emphasizes rapid prototyping, seamless integration of new AI tools, and a strategic, collaborative approach to problem-solving.
What You’ll Do:
- Drive AI-Infused Product Development: Design and lead the development of AI applications that enhance our product suite, ensuring seamless user experiences.
- Experimenting with Advanced AI Solutions: Develop end-to-end experiments that bring together large language models, conversational interfaces, and other AI tools.
- Mentor and Inspire: Share your knowledge of AI and product development with the team, promoting best practices in scalable AI deployment, experimentation, and system integration. Empower team members through mentoring and guidance.
- Innovate with a Startup Mentality: Collaborate closely with cross-functional stakeholders to identify new AI-driven opportunities, rapidly prototype solutions, and validate their potential impact in production environments.
- Stay Ahead of AI Trends: Evaluate and integrate cutting-edge AI tools and practices to continuously improve our AI capabilities.
Who You Are:
- Experienced Technical Leader: You have a track record of delivering high-impact projects in AI or data-intensive systems, ideally as a technical founder or founding engineer at an AI startup.
- Innovative and Hands-On: You excel at navigating new AI landscapes, with experience deploying scalable AI products or integrating ML systems into broader software architectures.
- Systems Thinker: Strong experience with backend engineering and an understanding of how to build robust, maintainable AI systems. Familiarity with large language models, conversational interfaces, and data management for continuous learning is a plus.
- Mentor and Collaborator: You’re skilled at fostering a collaborative environment, providing guidance and mentorship to elevate the team’s capabilities.
- Adaptable Problem Solver: Comfortable with ambiguity and able to make pragmatic decisions to guide the team effectively, with a focus on both innovation and reliability.
Preferred Qualifications:
- 7+ years of experience in software engineering, with a strong foundation in AI-driven products and scalable systems.
- Proven experience leading technical teams, including mentoring and defining engineering best practices.
- Proficiency in Python and backend technologies relevant to AI integration, with familiarity in tools like LangChain, RAG, and LLM fine-tuning preferred.
- Strong communication skills and a collaborative mindset that thrives in a fast-paced, interdisciplinary team.
If you’re passionate about pioneering AI solutions that transform how businesses engage with their customers, we’d love to hear from you.
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.
If you need accommodations or assistance due to a disability, please reach out to us using this form. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.
At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee, or work from the Office, we want you to start your journey here by building strong connections with your team and peers.
If you are joining our Engineering team in a full-time role, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events such as HubSpot’s annual PEER week, your Product Group Summit, and other in-person gatherings to continue building on those connections.
If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements.
Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here.
India Applicants: link to HubSpot India's equal opportunity policy here.
About HubSpot
HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. We’re also building a company culture that empowers people to do their best work. If that sounds like something you’d like to be part of, we’d love to hear from you.
You can find out more about our company culture in the HubSpot Culture Code, which has more than 5M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every employee globally, HubSpot was named the #2 Best Place to Work on Glassdoor in 2022 and has been recognized for its award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more.
Headquartered in Cambridge, Massachusetts, HubSpot was founded in 2006. Today, thousands of employees across the globe work remotely and in HubSpot offices. Visit our careers website to learn more about the culture and opportunities at HubSpot.
By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. HubSpot's Privacy Notice explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over HubSpot’s use of your personal information.
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What We Do
HubSpot is a leading CRM platform that provides software and support to help businesses grow better. Our platform includes marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. Today, thousands of customers around the world use our powerful and easy-to-use tools and integrations to attract, engage, and delight customers.
HubSpot was named Glassdoor’s #4 Best Place to Work in 2021, and our award-winning culture has been recognized by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more. We build connections, careers, and employee growth by creating a workplace that values flexibility, autonomy, and transparency. You can learn more about our commitment to creating an inclusive and diverse workplace in the HubSpot Culture Code.
HubSpot is a hybrid company with employees working fully remotely, from an office, or a mix of the two. We are headquartered in Cambridge, MA with offices in Dublin, Ireland; Singapore; Sydney, Australia; Tokyo, Japan; Berlin, Germany; Paris, France; Bogotá, Colombia; Ghent, Belgium; San Francisco, CA; Portsmouth, NH; London, UK; Toronto, Canada.
