About us:
Amach is an industry-leading technology driven company with headquarters located in Dublin and remote teams in UK and Europe.
Our blended teams of local and nearshore talent are optimised to deliver high quality and collaborative solutions.
Established in 2013, we specialise in cloud migration and development, digital transformation including agile software development, DevOps, automation, data and machine learning…
We are seeking an experienced people-focused Cloud Operations Manager to lead and develop high-performing Cloud and DevOps teams. This key role combines leadership with technical expertise to drive cloud operations, optimise performance and deliver exceptional results for our clients.
You will play a pivotal role in fostering innovation and contributing to our broader strategic direction. As a leader, you will ensure operational excellence, compliance with standards, and play a key role in shaping the future of our cloud services and overall company growth.
Please note that you will be required to attend our customer's office in Dublin 1-2 days a week.
Required skills:
- Proven experience in leading and managing Cloud or DevOps teams (5+ years).
- Demonstrated success in building, coaching, and retaining high-performing teams.
- Strong understanding of performance management frameworks and goal-setting techniques.
- Exceptional communication, leadership, and interpersonal skills.
- Excellent communication and stakeholder management skills, with the ability to collaborate effectively across technical and non-technical teams.
- Experience in implementing operational improvements to drive efficiency and effectiveness.
- Solid knowledge of Agile delivery frameworks (Scrum, Kanban) and modern collaboration tools.
- Strong problem-solving and conflict resolution skills.
Key responsibilities & duties include:
Leadership and Team Development:
- Lead, mentor and develop high-performing Cloud and DevOps teams.
- Cultivate a culture of high performance, continuous development, and accountability.
- Set clear performance objectives and metrics to measure success for individuals and teams.
- Implement career progression frameworks, and tailored development plans to foster growth.
- Regularly evaluate team performance, providing constructive feedback and recognition.
- Address underperformance with coaching, development, and decisive action when necessary.
Operational Excellence:
- Optimize reporting structures to ensure operational efficiency and scalability.
- Collaborate with leadership to align team objectives with Amach's strategic goals.
- Streamline workflows and remove bottlenecks to enhance team productivity.
- Ensure adherence to best practices across Agile methodologies and project delivery.
Talent Acquisition and Retention:
- Partner with recruitment teams to attract and hire top-tier talent.
- Establish effective onboarding processes to integrate new team members seamlessly.
- Foster an environment where employees are motivated, inspired, and committed to Amach’s mission.
- Develop strategies to retain high performers and reduce attrition.
Stakeholder and Client Engagement:
- Act as a key liaison between internal teams and external stakeholders, providing project updates, team performance and outcomes clearly and effectively.
- Manage client relationships, ensuring high satisfaction and alignment of deliverables.
- Collaborate with leadership to align team operations with Amach's financial and strategic goals.
- Support project profitability by ensuring teams deliver on time, within budget, and to the highest quality standards.
- Contribute to bids and proposals by providing insights on team capabilities, resource planning, and operational excellence.
Desirable Skills:
- Hands-on experience leading multi-disciplinary IT teams embedded within client organisations, ideally complex or regulated industries such as aviation or aerospace.
- Relevant AWS certifications (e.g., AWS Certified Solutions Architect, AWS Certified DevOps Engineer) are highly desirable.
- Proven experience in managing cloud operations, with demonstrable experience in AWS services (e.g., EC2, S3, RDS, Lambda, CloudWatch, CloudTrail, IAM, VPC).
- Strong background in designing, deploying, and maintaining scalable, highly available cloud infrastructure in line with best practices.
- Solid understanding of DevOps principles, automation, and infrastructure-as-code tools such as Terraform, CloudFormation, or Ansible.
- Experience implementing monitoring, logging, and alerting solutions in cloud environments to ensure high availability and performance.
- Knowledge of cloud cost optimization strategies and experience managing cloud budgets and usage forecasting.
- Familiarity with security and compliance standards relevant to cloud environments, including data protection and identity/access management.
- Experience working in ITIL-based environments, with a strong understanding of incident, change, and problem management processes.
- Exposure to hybrid cloud or multi-cloud strategies is a plus.
What’s in it for you:
- An opportunity to join a fast-growing company
- Options for career advancement
- Learning and development opportunities
- Flexible working environment
- Competitive salaries based on experience
Equal Opportunity Employer:
Amach is an equal opportunity employer and makes employment decisions on the basis of merit. We celebrate diversity and are committed to creating an inclusive environment for all employees. This job description is intended to convey essential responsibilities and qualifications for this role, but it is not an exhaustive list of tasks that an employee may be required to perform.
If you are passionate about driving customer success, advising on strategic solutions, and contributing to product innovation, we would love to hear from you!
Not for you?
Check out all of our open positions in our careers page and follow us on LinkedIn for future opportunities.
P.S. Share this with friends and co-workers! Don't be afraid they'll steal it from you, if you're amazing and smart we'll find a role for you. We are growing fast and we are always looking for talented people.
At Amach, we strive to be an inclusive community of open-minded individuals with different backgrounds and we are committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. We strongly believe that a diversity of experience and background is essential to create a fulfilling environment and better solutions for our people and our customers. All Amach employees and contractors are expected to honour this policy and act to ensure that every individual is respected in the workplace.
Your personal data
Amach will process your personal information in accordance with the EU's General Data Protection Regulation (GDPR). We will comply with data protection law and principles, which means that your data will be:
- Used lawfully, fairly and in a transparent way
- Collected only for valid purposes and not used in any way that is incompatible with those purposes
- Relevant to the purposes we have told you about and limited only to those purposes
- Accurate and kept up to date
- Kept only as long as necessary for the purposes we have told you about
- Kept securely
If you would like to contact us about your data, please use the following address: [email protected]
Top Skills
What We Do
We help mature organisations evolve into modern digital businesses with faster time to market, increased operational stability and security.
We offer a suite of technical services delivered by an experienced team of subject matter experts. Our services can be provided as a fully managed service or as an embedded part of your team. We focus on both short-term and long-term goals that emphasise business outcomes for our customers.
Why choose Amach:
1. Business Agility - We focus on removing your IT debt, so that your company can focus on delivering business value to your customers at pace in a secure and reliable manner.
2. Cost Reduction - We help reduce your IT costs across all domains. This includes operational costs in both cloud and your data centres, licencing, evergreening, and reducing project delivery timelines.
3. Operational Stability - We will modernise your IT systems ensuring operational stability and resilience, to ensure the end user experience for both customers and staff are enhanced.
4. Enable Innovation - By removing IT debt, we create space for your team to focus on innovation, ensuring business longevity and futureproofing. We bring both sector experience and lessons learned.
5. Security - We address the overall architecture to ensure security by convention vs configuration. We promote DevSecOps practices, so security isn’t seen to prevent teams from delivery in an efficient manner.
6. Improve Employee Experience - We create and implement your EUX strategy that adapts to a changing world, while improving security and user efficiency - resulting in improved colleague satisfaction and retention.
7. Sustainability - Achieve your sustainability goals through optimising your overall IT footprint and reducing costs.
We thrive on delivering customer value in every interaction.
If you are interested in hearing more or to see how we could help you, please get in touch [email protected]
