Technical Manager (Hybrid/Dublin)

Posted 2 Days Ago
Be an Early Applicant
Dublin
Senior level
Information Technology
The Role
As a Technical Lead, you will manage and mentor technical teams, oversee cloud operations, ensure CI/CD processes, and build customer relationships to meet evolving needs while driving innovation and strategic alignment in a fast-paced environment.
Summary Generated by Built In

About us:

Amach is an industry-leading technology driven company with headquarters located in Dublin and remote teams in UK and Europe.

Our blended teams of local and nearshore talent are optimised to deliver high quality and collaborative solutions.

Established in 2013, we specialise in cloud migration and development, digital transformation including agile software development, DevOps, automation, data and machine learning…

We are hiring a Technical Manager with expertise in Data Engineering or Cloud to lead and manage multi-disciplinary teams embedded within our customer's environment. This is a leadership-focused role that requires a strong technical background in AWS to drive best practices, operational excellence, and high-performance delivery.

The ideal candidate will be responsible for leading distributed teams, ensuring alignment with customer objectives, and fostering a culture of collaboration and continuous improvement. 

Please note that you will be required to attend our customer's office in Dublin 1-2 days a week.

Required skills:

  • Proven experience leading and managing multi-disciplinary teams (onshore and offshore)
  • Strong technical background in AWS cloud services (e.g. EC2, Lambda, S3, RDS, Glue, Redshift, IAM)
  • Experience with data engineering technologies (e.g. Snowflake, Tableau, Kafka, Spark)  or cloud infrastructure (e.g. Kubernetes, Terraform, Docker)
  • Solid understanding of Agile and DevOps methodologies (e.g. Scrum, Kanban, CI/CD pipelines using GitLab, Jenkins, or AWS-native tools) 
  • Experience implementing cloud security, governance and compliance frameworks 
  • Exceptional stakeholder management skills with the ability to influence, negotiate and build trust 
  • Strong problem-solving and decision-making abilities in a fast-paced, customer-focused environment 

Key responsibilities & duties include: 

Leadership and Team Management

  • Lead and mentor multi-disciplinary, geographically distributed technical teams, fostering collaboration and innovation across remote and in-person environments
  • Utilize collaboration tools (e.g., Slack, Zoom, Microsoft Teams) to ensure team cohesion, engagement, and productivity in hybrid work settings
  • Build team capabilities and ensure alignment with project objectives and customer requirements
  • Manage performance, set clear objectives, and track progress using key metrics
  • Act as a key point of contact for customer-deployed teams, ensuring alignment with client goals

Operational Excellence

  • Develop and oversee operational processes tailored for customer-deployed teams
  • Ensure seamless integration of customer-deployed teams with internal operations
  • Establish SLAs and manage adherence to customer-specific requirements

Customer and Stakeholder Management

  • Build strong relationships with customer stakeholders to anticipate and address evolving business needs 
  • Provide regular updates on team performance, addressing customer feedback proactively
  • Act as an escalation point for teams, resolving technical and operational challenges proactively 

Technical Oversight

  • Collaborate with technical leads to ensure delivery excellence across cloud operations, software development, and automation projects
  • Oversee the application of best practices for cloud security, governance, and compliance in customer environments including containerization, serverless computing, and edge technologies
  • Champion the adoption of innovative technologies such as AI/ML to meet customer and business objectives
  • Drive the adoption of Agile, DevOps and CI/CD methodologies to enhance delivery speed and reliability 

Strategic Alignment

  • Partner with senior leadership to align team objectives with business goals
  • Contribute to strategic planning for scaling technical operations and team structures

Desirable Skills:

  • Experience working in customer-embedded teams, or managing technical delivery in a client environment 
  • Familiarity with AI/ML, analytics, or real-time data processing solutions 
  • Experience with observability and monitoring tools (e.g. Datadog, CloudWatch, Splunk) 
  • Strong background in automation and Infrastructure-as-Code (e.g. Terraform, CloudFormation, Ansible) 

What’s in it for you: 

  • An opportunity to join a fast-growing company  
  • Options for career advancement 
  • Learning and development opportunities 
  • Flexible working environment
  • Competitive salaries based on experience 

Equal Opportunity Employer:

Amach is an equal opportunity employer and makes employment decisions on the basis of merit. We celebrate diversity and are committed to creating an inclusive environment for all employees. This job description is intended to convey essential responsibilities and qualifications for this role, but it is not an exhaustive list of tasks that an employee may be required to perform.

If you are passionate about driving customer success, advising on strategic solutions, and contributing to product innovation, we would love to hear from you!

Not for you?

Check out all of our open positions in our careers page and follow us on LinkedIn for future opportunities.

P.S. Share this with friends and co-workers! Don't be afraid they'll steal it from you, if you're amazing and smart we'll find a role for you. We are growing fast and we are always looking for talented people.

At Amach, we strive to be an inclusive community of open-minded individuals with different backgrounds and we are committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. We strongly believe that a diversity of experience and background is essential to create a fulfilling environment and better solutions for our people and our customers. All Amach employees and contractors are expected to honour this policy and act to ensure that every individual is respected in the workplace. 

Your personal data

Amach will process your personal information in accordance with the EU's General Data Protection Regulation (GDPR). We will comply with data protection law and principles, which means that your data will be:

  • Used lawfully, fairly and in a transparent way
  • Collected only for valid purposes and not used in any way that is incompatible with those purposes
  • Relevant to the purposes we have told you about and limited only to those purposes
  • Accurate and kept up to date
  • Kept only as long as necessary for the purposes we have told you about
  • Kept securely

If you would like to contact us about your data, please use the following address: [email protected]

Top Skills

Ansible
AWS
Azure
GCP
Terraform
The Company
HQ: Baggotrath North, Dublin
139 Employees
On-site Workplace
Year Founded: 2013

What We Do

We help mature organisations evolve into modern digital businesses with faster time to market, increased operational stability and security.

We offer a suite of technical services delivered by an experienced team of subject matter experts. Our services can be provided as a fully managed service or as an embedded part of your team. We focus on both short-term and long-term goals that emphasise business outcomes for our customers.

Why choose Amach:
1. Business Agility​ - We focus on removing your IT debt, so that your company can focus on delivering business value to your customers at pace in a secure and reliable manner.
2. Cost Reduction ​- We help reduce your IT costs across all domains. This includes operational costs in both cloud and your data centres, licencing, evergreening, and reducing project delivery timelines.
3. Operational Stability ​ - We will modernise your IT systems ensuring operational stability and resilience, to ensure the end user experience for both customers and staff are enhanced.
4. Enable Innovation ​- By removing IT debt, we create space for your team to focus on innovation, ensuring business longevity and futureproofing. We bring both sector experience and lessons learned.
5. Security ​ - We address the overall architecture to ensure security by convention vs configuration. We promote DevSecOps practices, so security isn’t seen to prevent teams from delivery in an efficient manner.
6. Improve Employee Experience - We create and implement your EUX strategy that adapts to a changing world, while improving security and user efficiency - resulting in improved colleague satisfaction and retention.
7. Sustainability ​ - Achieve your sustainability goals through optimising your overall IT footprint and reducing costs.

We thrive on delivering customer value in every interaction.

If you are interested in hearing more or to see how we could help you, please get in touch [email protected]

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