Technical Engineer 2.5

Posted 2 Days Ago
Be an Early Applicant
Gurugram, Haryana
Entry level
Information Technology
The Role
The Technical Engineer 2.5 provides support in diagnosing and troubleshooting complex electro/mechanical equipment and software. Responsibilities include technical support for field engineers, reporting bugs to engineering, and assisting with customer installations and training, primarily focused on systems requiring strong technical knowledge.
Summary Generated by Built In

Summary:

Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems. Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. Reports design, reliability and maintenance problems or bugs to design engineering/software engineering. May be involved in customer installation and training. Provides support to customer/users where the product is highly technical or sophisticated in nature.

Duties & Responsibilities:

1 . Strong Knowledge in Linux and cloud platforms ( AWS / GCP / Azure )

2 . Outer knowledge in docker & Kubernetes

3 . Mandatory: Trouble shooting skills in Grafana or Database level (Postgres SQL , MYSQL )

4 . Basic scripting knowledge (shell, Perl, Python…)

5 . preferable candidate from telecom knowledge

6 . Excelled communication and fast learner.

7 . preferable 15 days to Immediate joiner

Pre-Requisites / Skills / Experience Requirements:

Top Skills

Linux
Perl
Python
The Company
Chandler, Arizona
4,570 Employees
On-site Workplace

What We Do

VIAVI Solutions (NASDAQ: VIAV) is a global leader in both network and service enablement and optical security performance products and solutions. Our technologies contribute to the success of a wide range of customers – from the world’s largest mobile operators and governmental entities to enterprise network and application providers to contractors laying the fiber and building the towers that keep us connected

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