Technical Customer Engineer

Posted 9 Days Ago
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Guocoland Malaysia, Rawang, Gombak, Selangor
Entry level
Industrial • Manufacturing
The Role
The Technical Customer Engineer is responsible for providing on-site technical support for equipment, including installation, repair, routine servicing, and maintenance. The role also involves conducting customer training, submitting management reports, and ensuring customer satisfaction through professional interactions and preventative maintenance scheduling.
Summary Generated by Built In
  • Provide on-site technical product support, repair and installation of equipment
  • Perform routine servicing, calibration and maintenance to equipment in-house or at customer sites to ensure smooth operation of equipment.
  • Conduct technical product training to customers to ensure customers are maintaining their equipment and optimizing its use
  • Provide timely submission of weekly and monthly management reports
  • Professionally interact with customers to ensure customer satisfaction and assist in establishing preventative maintenance schedules with customer.
  • Other duties as required by management
The Company
Sydney, Sydney
2,445 Employees
On-site Workplace
Year Founded: 1954

What We Do

Nordson is a team of 7,300 global employees thriving in an environment where they are supported and encouraged to be their best. Working side by side, we build meaningful connections with each other and our customers.

Together, we deliver products that are solutions, and they’re likely touching your life every day. Have you ever changed a diaper? Opened a box of cereal? Used a smart phone or driven a car? Then we’ve already met.

At Nordson, we take pride in being an outstanding corporate citizen and strongly believe in sharing our success with the communities where our employees live and work. Whether you’re working in one of our labs, offices or manufacturing facilities, your efforts will enable our customers to succeed and our company to continuously improve and grow.

We engineer, manufacture and market differentiated products and systems used for precision dispensing and processing in a variety of end markets, from packaging to transportation and medical to electronics.

Founded in 1954, we operate under the values of integrity, respect for people, customer passion, energy and excellence. Nordson is headquartered in the United States in Westlake, Ohio, and has direct operations in more than 30 countries to support our products and systems with application expertise and a direct global sales and service organization

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