We are seeking a talented Technical Content Writer with at least 3 years' experience to join our team. The ideal candidate will have a passion for technology and a knack for breaking down complex concepts into clear, engaging content. As a Technical Content Writer, you will play a key role in creating high-quality documentation, articles, blog posts, and other technical materials to support our products and services.
Responsibilities:
• Research, write, edit, and proofread technical content, including user manuals, product guides, API documentation, white papers, case studies, and blog posts.
• Disseminate technical information in easy-to-understand language for a non-technical audience.
• Help other writers in creating documentation.
• Ability to take existing and potential content and improve it.
• Collaborate with subject matter experts, developers, and other team members to gather information and ensure technical accuracy and clarity of content.
• Translate technical jargon into easy-to-understand language for various audiences, including customers, partners, and internal stakeholders.
• Keep abreast of industry trends, best practices, and emerging technologies to ensure content relevance and effectiveness.
• Optimize content for search engines (SEO) and user experience (UX), including keyword research and metadata optimization.
• Contribute to content strategy and planning, including content calendars, topic ideation, and content promotion strategies.
• Maintain and update existing content to reflect product updates, changes, and improvements.
• Participate in cross-functional projects and initiatives as needed.
Qualifications and Skills:
• Bachelor's degree in English/Communications/Journalism/Computer Science, or related field.
• Proven 3 years' experience as a technical writer, content writer, or similar role, preferably in the technology industry.
• Excellent writing, editing, and proofreading skills with a keen eye for detail and accuracy.
• Strong ability to simplify complex technical concepts and communicate them effectively to diverse audiences.
• Proficiency in documentation tools and software, such as Microsoft Word, Google Docs, Markdown, and version control systems (e.g., Git).
• Familiarity with content management systems (CMS) and publishing platforms (e.g., WordPress, Drupal).
• Knowledge of SEO best practices and tools (e.g., Google Analytics, SEMrush) is a plus.
• Ability to work independently, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.
• Strong interpersonal and communication skills with a collaborative and team-oriented mindset.
• Portfolio of writing samples demonstrating technical expertise and versatility is required
Top Skills
What We Do
Gigmo Solutions Pvt. Ltd has been founded with the aim to make customer support substantially more efficient with the use of Gig economy and Artificial intelligence.
Gigmo has built a technology platform, Gigmos, that enables us to onboard sharp and motivated Gig workers from anywhere in the world. The platform ensures top quality candidate onboarding by putting every potential candidate through rigorous testing and ID validation process. Once onboarded, we have these people available on-demand on Gigmos platform.
Gigmo Solutions is developing AI based conversational bots that will work in synergy with Gig workers, wherever needed – making Gigmos platform first ever hybrid platform (Human Intelligence + Artificial Intelligence) to use conversational bots and humans in perfect harmony to achieve our mission.
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