Technical Consultant

Technical Consultant

Scottish Power HQ (St Vincent Street, Glasgow)

From £57,600 plus (single healthcare and up to 15% performance related bonus)

Permanent, Hybrid Working

Help us create a better future, quicker

SP Energy Networks is part of the ScottishPower Group of companies. We provide power on behalf of supply companies through a network of cables and power lines that we own and maintain.

We do it responsibly. We do it with respect for people and for the environment. We do it looking at the long term, not just today. We do it innovatively.

We're dedicated to delivering a safe and reliable electricity supply to all of our customers 24 hours a day, every day of the year. Through our transmission and distribution network we provide power to customers in Merseyside, Cheshire, North Wales and North Shropshire as well as Central and Southern Scotland.

We’re looking for an Application Consultant, to provide expert advice and guidance on the design, development, implementation and maintenance of IT applications that support the business transformation objectives of digital projects.

What you’ll be doing

The Applications Consultant works closely with project managers, business analysts, end users and external vendors to ensure that the IT applications meet the functional and non-functional requirements of the business while also ensuring that we continue to support and develop our applications with minimal impact on business as usual. In addition, the role must ensure that we adhere to the relevant standards, policies and best practices across SPEN and the Iberdrola group.

In this role, you’ll contribute to the continuous improvement of the IT applications portfolio, by identifying and proposing upgrades and enhancements to our Salesforce solutions, that deliver value to the business and its stakeholders and allow us to continue to support these solutions.

A key part of this role is to create and maintain the models, templates and frameworks that will be used by the rest of the team in the implementation of new solutions and system changes.

This role will be dedicated to leading our Salesforce Application Managed Service where you will be responsible for managing regular system releases and platform upgrades, support incidents, planned and unplanned system outages and impacts of changes to integrated systems. This will include the management of the impact of any system changes on end users and engaging in business continuity processes where required to ensure continuity of service to our customers.

Flexibility in working hours is required for this role as it will require hours out of normal working hours.

What we’re looking for

• Experience of Solutions Application Design and architecture

• Highly developed problem solving and delivery skills with the ability to analyse complex issues, recommend appropriate solutions and manage projects/bridge calls with many vendors and teams to delivery these.

• Excellent communication skills, with an ability to distil technical issues into a form that can be digested by non-technical managers.

• Effective at managing and prioritising work across many teams and applications with the ability make a quick and accurate impact assessment on critical and high priority support incidents.

• Technical Delivery expert, with demonstratable experience in Agile and DevOps.

• Good knowledge and understanding of the IT lifecycle and experience of the business and its suite of applications..

• Knowledge and experience of Service Management/ITIL to ensure the operational service is maintained and managed effectively and efficiently.

• Understanding of release management tools, version control systems, and CI/CD pipelines.

• Familiarity with cloud environments (e.g., AWS, Azure).

• Ability to continuously improve release and support processes to enhance efficiency and effectiveness.

What’s in it for you

As well as a competitive salary which is reviewed annually, you can also enjoy a number of other benefits. With our pension scheme, we’ll double match your contribution up to a company contribution of 10%. 

At ScottishPower, we believe it’s the little things we do in life that make a big difference. From helping you look after your family’s wellbeing, save for your future and take personal steps for climate action – our benefits are designed to help you do just that -  so that you have everything you need to take care of your world – today and tomorrow. That’s why our benefits include:

• 36 days annual leave

• Holiday purchase – perfect your work/life balance with extra annual leave

• Share Incentive Plan and Sharesave Scheme

• Payroll giving and charity matched funding

• Technology Vouchers – save more and spread the cost of your technology purposes

• Count us in – pledge to reduce carbon emissions and help fight climate change

• Electric Vehicle Schemes – to help you transition to green/clean driving

• Cycle to Work scheme and public transport season ticket loans

• Options to purchase dental insurance, private medical insurance, health cash plan and annual health assessments

• Life Assurance (4x salary)

• Access to ‘nudge’ financial wellbeing support

• Plus shopping, leisure, restaurant and gym discounts, and unique employee deals on travel insurance and more

Why SP Energy Networks

SP Energy Networks is part of the Iberdrola Group, one of the world’s largest integrated utility companies and a world leader in wind energy. We keep electricity flowing to homes and businesses through Central and Southern Scotland, North Wales and in the North West of England. We operate over 4000km of cables and lines that make-up the transmission network – connecting infrastructure like wind farms into the electricity system. It’s a role that puts us right at the heart of Scotland’s ambition to be Net Zero by 2044. And we’re taking it very seriously. We’re investing >£5.5 billion into our transmission network, directly supporting the rapid growth needed in renewable energy. With diverse opportunities across our businesses and a commitment to invest in our own internal talent, ScottishPower can offer people real career opportunities that meet personal and professional goals, in a global organisation.

Inclusion, diversity, and a social purpose are at the heart of everything we do. Together with our values, they bring us together into a stronger, more sustainable business with direct links to the communities we serve. It takes all kinds of people to build a large-scale business like ours, so whatever your background, you’ll fit right in.

We are committed to providing reasonable support or adjustments in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to [email protected].

Mobility

Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country. If/when required, the Company will support the employee with the necessary Immigration requirements.

IMPORTANT 

Advert will close at 23:59 GMT the day before Job Posting End Date below

May-1-2025