Technical Consultant

About NCR VOYIX

NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.

Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems.

Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape. 

Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.

NCR Government Systems, LLC is a leader in E-Government solutions and self-service technology. Our solutions enable government agencies to tackle challenges and create new opportunities for enhanced services.

We are currently seeking a Technical Consultant to join our dynamic software development team in the northern DC area. The Technical Consultant will be responsible for integrating new hardware and software components, ensuring the integrated solution meets customer requirements, testing the solution, and monitoring production issues to ensure system functionality.

This junior position is also open to new graduates with the right mix of coursework and internship experience.

Position Summary & Key Areas of Responsibility

• Integrate solutions to meet specified requirements and architecture.
• Troubleshoot hardware and software issues by collecting and analyzing data from live sites or labs to identify root causes and determine the best solutions.
• Develop scripts for installing or updating software and hardware solutions.
• Create and test machine baseline images that include the operating system and platform software.
• Test integrated hardware and software solutions in the developer environment (DIT lab testing) and validate designs against project requirements.
• Diagnose, isolate, and implement remedies for system failures (hardware or software) caused by code errors or hardware malfunctions, using system knowledge and software-based maintenance tools.
• Create documentation related to the integration of software and hardware.
• Install and maintain software and hardware in developer labs.
• Collaborate with business partners to identify, gather, prioritize, and incorporate business requirements into the solution.
• Maintain, administer, and support tools used in deploying the solution.

Basic Qualifications

• Associate or bachelor’s degree in computer engineering, or computer science or equivalent experience.
• 1+ years of experience integrating software and hardware to build system solutions.
• Proficiency in developing high-quality scripts using scripting languages such as JavaScript and/or Windows PowerShell to manage Windows operating systems and programs.
• Good knowledge of the Windows operating systems platform.
• Familiarity with release management tools and the ability to create software installer packages using tools like InstallShield.
• Ability to resolve issues across the lifecycle, including production support.

Preferred Qualifications

• Experience with Point of Sale (POS) hardware and software.
• Hand on experience troubleshooting hardware issues.
• Experience with Linux.

Salary Range:

$78,000.00 - $117,000.00

Offers of employment are conditional upon passage of screening criteria applicable to the job.

Full time employee benefits include:

• Medical Insurance

• Dental Insurance

• Life Insurance

• Vision Insurance

• Short/Long Term Disability

• Paid Vacation

• 401k

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity.  All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.  NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.  We believe in understanding and respecting differences among all people.  Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes

“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”