The Role
Manage a team of Technical Consultants, oversee technical issues, optimize customer outcomes, and support adoption of Appier's AI solutions.
Summary Generated by Built In
About Appier
Appier is an AI SaaS company on a mission to make AI easy, by making software intelligent. Founded in 2012, Appier has 17 offices across APAC, U.S. and Europe and is listed on the Tokyo Stock Exchange. Visit www.appier.com for more information.
Job Description
- Manage a team of Technical Consultants and Technical Support Engineers with hands-on execution of individual contribution.
- As a lead and senior member of the team, demonstrate technical expertise and lead by example in complex technical issues
- Deep dives into our customers' business cases, data, and constraints and ensures the optimal usage of Appier’s AI product solutions
- In-depth knowledge of Appier enterprise products: you are familiar with all of the details from development, service operation to the sales strategy.
- Work with Product and Customer Success teams to support successful adoption of Appier's enterprise solutions, including providing appropriate documentation, technical guidance
- Develop solutions for customers by working out existing product upon data integration, service application recommendations
- Discuss the product definition, implementation, operation and clarify issues with customer and consolidate the feedbacks to product team on behalf of the customer
- Optimize business outcomes for customers by leverage Appier’s AI and data assets
Qualifications
- Relevant degree in computer science, statistics or any engineering degrees.
- Minimum 6 years of relevant technical experience
- Passionate about data. Deep dives into data and ableand is able to find data discrepancy., conduct data gap analysis.
- Hands on and has solid experience in Javascript/Python/SQL, or NOSQL databases with minimal support.
- Self-motivated, independent learner, and able to prioritize daily tasks in a fast-growth environment
- Demonstrate knowledge in web/app tracking or data analytics (Plus)
- Demonstrate capability in communication with clients, cross team collaboration
- Demonstrate knowledge in digital marketing, CRM, marketing automation, DMP, or cloud, CRM, CDP, Data Warehouse, Data Mart or dat a mining (Plus)
- Team management experience (Plus)
- Proficient in English and Korean
#LI-JP1
Top Skills
Cdp
CRM
Data Mart
Data Warehouse
Dmp
JavaScript
Marketing Automation
NoSQL
Python
SQL
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The Company
What We Do
Appier is a software-as-a-service (SaaS) company that uses artificial intelligence (AI) to power business decision-making. Founded in 2012 with a vision of democratizing AI, Appier now has 17 offices across APAC, Europe and U.S., and is listed on the Tokyo Stock Exchange (Ticker number: 4180). Visit www.appier.com for more information.
