Technical Assistant - Operations

HUB International Limited (“HUB”) is the 5th largest global insurance broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 19,000 employees in 750 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions.

Essential Function of the Role:

Maintain system data by reconciling insurance carrier policy download.

Requirements: 

• Outstanding verbal/written communication skills.
• Excellent multi-tasking and organizational skills with an eye for details.
• Outstanding ability to handle multiple projects and prioritize tasks.
• Excellent technical and computer skills.  
• Epic training to be provided if needed.

Responsibilities:  

Provides operational technical support in assigned area of responsibility, including:

• Processing policy download via Epic.
• Participating in special projects when required.
• Running /Distributing daily downloads received reports.
• Running daily download processing report and tracking monthly totals.
• Running Epic reports as needed (back-up).
• Responding to inquiries on specific download issues from the field.
• Contacting producers/account executives when policies need correction for download.
• System Administrator for carrier websites.
• Provides support of operational aspects for current organization, mergers and acquisitions as needed, including system migration and data integration.
• Demonstrates outstanding levels or service and exhibiting high levels of professionalism and expertise.

The expected pay range for this position is $27.47 an hour to $30.22 an hour and will be impacted by factors such as the successful candidate’s skills, experience, and work location, as well as the specific position’s business line, scope, and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits, and commissions for some positions.

Department Account Management & Service

Required Experience: 1-2 years of relevant experienceRequired Travel: Negligible

Required Education: Bachelor's degree (4-year degree)

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .

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