Technical Assistance Manager

Company Description

ProSidian is a Management and Operations Consulting Firm focusing on providing value to clients through tailored solutions based on industry-leading practices. We help forward-thinking clients solve problems and improve operations. With a reputation for its strong CONUS/OCONUS practice spanning six solution areas, ProSidian services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT Effectiveness, Energy & Sustainability, and Human Capital.

Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals globally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin, and efficiency), and are aligned at the intersections of assets, processes, policies, and people delivering value.

ProSidian clients represent a broad spectrum of industries to include but are not limited to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, Federal and State Government Agencies. Learn More About ProSidian Consulting at www.ProSidian.com.

Job Description

ProSidian Seeks a Technical Assistance Manager (4) in CONUS/OCONUS - Charlotte, NC & Washington, DC to support an engagement for a support agency of the US Department of Labor which administers federal government job training and worker dislocation programs, federal grants to states for public employment service programs, and apprenticeship programs. One key purpose of the agency is to promote apprenticeship programs across the US, provide apprenticeship opportunities to the nation's youth, and improve access to apprenticeship opportunities that enable Americans to obtain relevant skills and high-paying jobs. 

The ProSidian Engagement Team Members work to provide Youth Apprenticeship Intermediary support including program and project management including participation of a kickoff meeting, participation in training, and provision of written reports, providing a multi-faceted campaign to promote youth apprenticeship programs and their content, determine the most effective methods of recruiting students from local high schools and colleges, design approaches to connect learning communities, conduct outreach to local businesses and educational institutions, and provide general technical assistance and advice to educational institutions and employers to facilitate and accelerate youth apprenticeship programs in various industries.

The ProSidian Team shall provide experienced and knowledgeable consulting services in support of the project through provision of experienced and educated team members, development of a national youth apprenticeship network with a specific goal, and ongoing expansion of youth apprenticeship programs to ensure sustainability across all programs. The primary apprenticeship industry sectors within this project include healthcare, transportation and logistics, cyber security, information and communications technology (ICT), hospitality, advanced manufacturing, and other targeted high growth industries.

Additionally, the ProSidian Team will assist the Department of Labor's Office of Apprenticeship by effectively researching data collected from apprenticeship programs and youths that have participated in past and current programs to develop new and expand existing youth apprenticeship programs across the nation.

Technical Assistance Manager Candidates shall work to support requirements for Program Support and primary role is to support and help execute ProSidian’s effort in supporting the Department of Labor's Youth Apprenticeship programs.

• Demonstrated ability to perform program/project management tasks effectively
• Has proven ability to manage multifaceted projects of high complexity
• Must shoulder responsibility for formulating design, implementation and management of assigned projects
• Provides quality control of projects and interfaces with client on project specific issues
• Ensures projects are completed within the estimated time frames and budget constraints

Professionals in this role should have experience providing technical assistance, professional advice, and consulting. The duties and responsibilities of this role is to support the expansion and sustainability of youth apprenticeship programs by providing technical assistance to educational institutions, employers, labor-management organizations, and various industries. This technical assistance will include, but is not limited to, the following:

• coaching and support to institutions and employers
• developing activities focused on peer learning across school districts and within different industries to share knowledge of apprenticeship strategies
• developing materials that will support the Office of Apprenticeship in its campaign to bring awareness of apprenticeship programs
• assisting and supporting apprenticeship forums, models, registration, and recruitment
• offering consultation, advice, and industry resources in the development of apprenticeship programs
• meeting with the Office of Apprenticeship, education stakeholders, and industry representatives to assist in the development of programs in certain industries
• assisting the Project Manager and other team members in the delivery of research results and practice guides by offering recommendations, lessons learned, and/or case studies of school systems and employers worked with

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Qualifications

The Technical Assistance Manager shall have consecutive employment in a position with comparable responsibilities within the past three (3) years, Must be able to use a computer to communicate via email; and proficient in Microsoft Office Products (Word/Excel/Power point) and related tools and technology required for the position. Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. The candidate shall ensure that duties are performed in a competent and professional manner that meets milestones/delivery schedules as outlined.

To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required: Masters’s degree or higher from an accredited college or university in a relevant field with at least three years of relevant experience.

• Master's degree strongly preferred.
• At least 3 years relevant experience in Human Resources, HR management, or related industry involving technical assistance.
• Deep understanding of occupational skill requirements and training options and solutions.
• Ability to work effectively both independently and as part of a team.
• Candidate must have strong attention to detail and organizational skills.
• Demonstrated ability to propose possible resolutions to complex technical, managerial or operational problems.
• Demonstrated leadership, management, organizational, and decision-making skills.
• Demonstrated proactivity, attention to detail, working within deadlines, and ability to juggle multiple priorities in a fast-paced environment.
• Excellent interpersonal skills and client service provision. 
• Excellent written and verbal communication skills.
• Experience in project administration and management procedures strongly preferred.
• Experience in the use of database applications and presentation software desirable.
• Intermediate level proficiency in MS Excel and other MS Office Suite programs.
• Requires proficiency in the use of Microsoft Office with an emphasis on Excel spreadsheet skills, PowerPoint, Internet and e-mail applications.
• Understanding and proficiency in financial and project management systems and procedures.

TRAVEL:  Travel as coordinated with the technical point of contact and approved in writing by the Contracting Officer in advance, is allowed, in accordance with Federal Travel Regulations.

LOCATION:  Work shall be conducted at the CONUS/OCONUS - Charlotte, NC & Washington, DC

• U.S. Citizenship Required
• Excellent oral and written communication skills
• Proficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe)
• All ProSidian staff must be determined eligible for a “Facility Access Authorization” (also referred to as an “Employment Authorization”) by the USG’s designated Security Office.

Additional Information

As a condition of employment, all employees are required to fulfill all requirements of the roles for which they are employed; establish, manage, pursue, and fulfill annual goals and objectives with at least three (3) Goals for each of the firms Eight Prosidian Global Competencies [1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)]; and to support all business development and other efforts on behalf of ProSidian Consulting.

CORE COMPETENCIES

• Teamwork – ability to foster teamwork collaboratively as a participant, and effectively as a team leader
• Leadership – ability to guide and lead colleagues on projects and initiatives
• Business Acumen – understanding and insight into how organizations perform, including business processes, data, systems, and people
• Communication – ability to effectively communicate to stakeholders of all levels orally and in writing
• Motivation – persistent in pursuit of quality and optimal client and company solutions
• Agility – ability to quickly understand and transition between different projects, concepts, initiatives, or work streams
• Judgment – exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications
• Organization – ability to manage projects and activity, and prioritize tasks

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OTHER REQUIREMENTS

• Business Tools – understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
• Business Tools – understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
• Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors
• Curiosity – the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together
• Humility – exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference
• Willingness - to constantly learn, share, and grow and to view the world as their classroom

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BENEFITS AND HIGHLIGHTS

 ProSidian Employee Benefits and Highlights: Your good health and well-being are important to ProSidian Consulting. At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. That’s why we are also pleased to offer the Employee Benefits Program, designed to promote your health and personal welfare. Our growing list of benefits currently include the following for Full Time Employees:

• Competitive Compensation: Pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives. For medical and dental benefits, the Company contributes a fixed dollar amount each month towards the plan you elect. Contributions are deducted on a Pre-tax basis.
• Group Medical Health Insurance Benefits: ProSidian partners with BC/BS, to offer a range of medical plans, including high-deductible health plans or PPOs. ||| Group Dental Health Insurance Benefits: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife.
• Group Vision Health Insurance Benefits: ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP.
• 401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement for eligible employees. A range of investment options are available with a personal financial planner to assist you. The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings Plan with a company match.
• Vacation and Paid Time-Off (PTO) Benefits: Eligible employees use PTO for vacation, a doctor’s appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days – 2 weeks/3 days | Holidays - 10 ProSidian and Government Days are given.
• Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees.
• Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The Corporate Perks Benefit Program. This provides special discounts for eligible employees on products and services you buy on a daily basis.
• Security Clearance: Due to the nature of our consulting engagements there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials.
• ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to 5k for all referrals employed for 90 days for candidates submitted through our Referral Program.
• Performance Incentives: Due to the nature of our consulting engagements there are performance incentives associated with each new client that each employee works to pursue and support.
• Flexible Spending Account: FSAs help you pay for eligible out-of-pocket health care and dependent day care expenses on a pre-tax basis. You determine your projected expenses for the Plan Year and then elect to set aside a portion of each paycheck into your FSA.
• Supplemental Life/Accidental Death and Dismemberment Insurance: If you want extra protection for yourself and your eligible dependents, you have the option to elect supplemental life insurance. D&D covers death or dismemberment from an accident only.
• Short- and Long-Term Disability Insurance: Disability insurance plans are designed to provide income protection while you recover from a disability.

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ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply

ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines.

ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status.

Furthermore, we believe in "HONOR ABOVE ALL" - be successful while doing things the right way. The pride comes out of the challenge; the reward is excellence in the work.

FOR EASY APPLICATION USE OUR CAREER SITE LOCATED ON http://www.ProSidian.com/ OR SEND YOUR RESUME’S, BIOS, AND SALARY EXPECTATION / RATES TO CAREERS @ PROSIDIAN.COM.

ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED.

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