POSITION OVERVIEW
The Technical Application Specialist collaborates in a support role with Enterprise Resource Planning (ERP) Solutions Analysts, IT Operational System and Application Support specialists throughout the organization and its partners. The Technical Application Specialist is thoroughly knowledgeable about all aspects of the ERP systems software and related databases. The Technical Application Specialist will design, setup, develop, test, deploy and maintain data processing solutions (incl. scripts) to enhance the ERP systems, Microsoft SQL environments (database engine, analysis, reporting and integration services; in combination with SharePoint) using tools within Hyva worldwide. The Technical Application Specialist is the main contact for setting up and maintaining ERP systems including maintaining DTAP streets and related software applications connected to the ERP systems.
MAIN TASKS AND RESPONSIBILITIES
- Performs as a member of the IT application team supporting (Infor LN ERP) applications throughout the organization.
- Collaborates with ERP Solutions Analysts, Support Specialists and Management to determine appropriate system configuration and setup.
- Assists and manages ERP data conversion.
- Thoroughly understands ERP database schema.
- Executes IT related performance tests and reporting on ERP database in relation to the agreed service levels.
- Creates and maintains documentation and procedure guidelines/work instructions for ERP systems users.
- Thoroughly understands ERP security subsystem to assign appropriate system access to users at different levels throughout the organization and its partners.
- Understands business practices and procedures in order to design, develop and maintain automated workflow processes.
- Works as a Systems Analyst to help define user needs and develop data processing solutions.
- Analyzes, troubleshoots and supports with system recovery activities and ERP system issues reported by end users.
- Designs, develops, tests, deploys and maintains data processing solutions and Microsoft SQL environments (EDI, ION / Mingle I.e. - Infor XI, Barcode (Infor Mobility) and others).
- Monitors Infor and SQL database, Tomcat and mirror servers.
- Performs system set-up & configurations (VRCs etc.).
- Develops & maintains interfaces using Infor LN and connected systems.
- Maintains SLM server and license keys.
- Supports data migration, data extraction, transformation, cleansing, and loading (monthly solution dumps (PMC patches)).
- Develops, tests, changes custom reports in Infor ERP systems.
- Creates users in applications and provides the required access. Has understanding of SOD and applies the company SOD policy.
SKILLS
- Excellent understanding of ERP systems.
- Knowledge of INFOR OS Toolset
- Knowledge of design and project methodologies.
- Analyzing algorithms in relations to processes.
- Ability to think and analyze across multiple applications.
- Ability improve processes from a customer/user perspective.
POSITION REQUIREMENTS
Educational Level: Bachelor’s degree in Computer Science, Management Information Systems or related field is required or equivalent experience is required
Professional Experience:
- 5+ years of experience as an ERP technical specialist or technical consultant.
- Ability to design and install solutions for Infor LN (including OS) and related application within the application landscape.
- Ability to create data mappings and conversion script between various database types.
- Ability to create technical design documents.
- Microsoft Certified Database Administrator (MCDBA) or
Microsoft certified Solutions Expert (MCSE): Data Platform and/or
Microsoft Certified solutions Expert (MCSE): Business Intelligence
- EDI/FTP/Batch-file scripting (programming) skills
- Well-developed communication and facilitation skills.
Language: Verbal and Written English
Top Skills
What We Do
Hyva Group is a leading global provider of innovative and highly efficient transport solutions for the commercial vehicle and environmental service industries. The company is committed to the development, production, marketing and distribution of components used in hydraulic loading and unloading systems on trucks and trailers. Its products are used worldwide across a range of sectors including transport, construction, mining, materials handling and environmental services providers.
Hyva produces the strongest front end hydraulic telescopic cylinder in the world, double acting cylinders, mobile and static compactors and waste collection units. Hyva's portfolio comprises: Hydraulics (cylinders and tipping gear), Container Handling Systems (hook and skip loaders), Waste Handling (transfer stations, compactors and refuse collection bodies), Floors (horizontal unloading/loading floors) and Cranes (fixed and rolling). These products are designed and marketed under several well respected brands: Hyva, Kennis, F.lli Ferrari and Amco Veba. Hyva is also a distributor of high value components.
Founded in 1979, the company is headquartered in Alphen aan den Rijn in The Netherlands and operates in more than 110 countries with over 3,500 employees around the world. The Hyva Group encompasses more than 30 subsidiaries globally, with an extraordinary sales and service coverage and 14 production facilities in Brazil, China, Germany, India, and Italy, with more than 20,000 customers.