Calling all innovators – find your future at Fiserv.
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Product Business Analyst
What does a successful Product Business Analyst do at Fiserv?
At Fiserv, the Product Business Analyst is a key driver in revealing and articulating the business needs of our clients. In this role, you will collaborate with cross-functional teams to transform complex requirements into actionable solutions that elevate our products and enhance the client experience. Join us in shaping the future of financial services through innovation and insight!
What you will do:
- Create detailed data mapping from source to target systems, ensuring clarity and precision in all documentation.
- Gather and document business requirements, identifying current needs and recommending effective solutions.
- Evaluate client requirements to determine compatibility with existing functionalities and suggest improvements.
- Analyze complex issues and translate findings into actionable steps for the technical team.
- Anticipate post-production implications of the delivered requirements and assess their impacts on stakeholders.
- Determine stakeholder involvement in projects and measure the effectiveness of implemented solutions.
What you will need to have:
- Bachelor’s degree or equivalent experience.
- 6-8 years of analysis experience, with a proven track record in translating complex issues into actionable steps.
- Extensive experience in Agile methodologies, preferably SAFE, and proficient in using JIRA for drafting features and user stories with clear acceptance criteria.
- Demonstrated ability to work independently with minimal guidance while rapidly adapting to changing priorities.
- Excellent verbal and written communication skills, with the ability to professionally interact with a diverse group, including clients, developers, testers, and subject matter experts.
What would be great to have:
- Qualification in Business or Accounting.
- SQL scripting capabilities, along with knowledge of financial services and payments.
- Experience in payments and transaction processing, including transaction pricing and scheme fees.
- Familiarity with transaction workflow modeling and software development processes.
Thank you for considering employment with Fiserv. Please:
- Apply using your legal name
- Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
Our commitment to Diversity and Inclusion:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
Top Skills
What We Do
Fiserv, Inc. (NYSE: FI) is a leading global provider of payments and financial services technology solutions, driving innovation in payments, processing services, risk and compliance, customer and channel management, and business insights and optimization. For more information, visit www.fiserv.com.
Why Work With Us
As a global leader in payments and financial technology, we proudly serve clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.
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