Technical Analyst

Role Description

Technical Analyst is part of a specialized division within FNZ's Delivery team, dedicated to providing consulting services to both new and existing customers. As a Technical Analyst, you will play a pivotal role in leading and providing expertise in various areas including:

• Staying updated on current trends and future directions within the local asset management industry.
• Presenting and explaining existing FNZ capabilities.
• Defining, challenging, and controlling project scope.
• Documenting customer business outcomes to create requirements, solution designs, and Joint Target Operating Models.
• Providing support for business transformation and consultancy services.
• Offering regulation advice and ensuring platform compliance.
• Conducting customer training programs and facilitating knowledge transfer.
• Collaborating closely with Delivery Manager (Scrum Master), Solution Consultant (Product Owner) and Developers.
• Conducting technical reviews.
• Analyse internal and external data including how it is used or need to be conformed to be used within the current internal system.
• Provide solutions and verifying defects.

This role demands individuals who:

• Are consistently focused on perfection, solutions and execution.
• Can navigate complex problems and environments.
• Possess strong technology, analytical, and data interpretation skills.
• Take ownership of outcomes on behalf of customers.
• Are comfortable with high levels of customer and stakeholder interaction and management.

Team Responsibilities

The Transfer Agency Development team is responsible for providing high-value services to FNZ's existing and potential customers. This includes system configuration and updates. Implementing FNZ Solution process for existing implementations, contribute to writing stories to high standards, supporting sizing, and implementing new projects, and carrying out various consulting assignments for both existing and new customers.

Specific Role Responsibilities

• Provide leadership and support for your aligned FNZ client project.
• Work with customers to define propositions and product requirements.
• Have a full understanding of the Target Operating Model.
• Be an expert in the Model Wealth Solution.
• Document bespoke customer requirements.
• Provide training programs and consultancy services.
• Ensure compliance with regulatory requirements.
• Strive to be an SME (Subject Matter Expert) in the Transfer Agency market in which FNZ operates.

Experience required

Preferred Industry Knowledge:

• Experience in consulting, technical analysis owner roles.
• Knowledge of investment/wealth/Unit Trust and/or pensions products.
• Expertise in the functional areas of the FNZ domain.
• Understanding of regulatory environment and change requirements.
• At least 5 to 8 years wealth management industry experience.

Required Knowledge & Skills:

• 1st class degree or equivalent experience.
• Ability to establish an environment of continuous improvement.
• Confident and able to take initiative in a client- and delivery-focused environment.
• Independent, self-directing, and delivery-focused working style.
• Superior analytical thinking.
• Commercially aware.
• Strong (hands on) in SQL and stored procedures.
• Proven track record in Agile methodologies.
• Azure DevOps, Confluence or Jira experience.
• Intermediate computer skills (Strong in Excel).
• Excellent organizational, administration, and time management skills.
• Good team communication skills, both internal and external.
• Highly developed written and oral communication skills.
• If you're ready to take on a challenging yet rewarding role where you can utilize your leadership skills, technical expertise, and industry knowledge, apply now to join our dynamic team at FNZ.

Additional Information

At FNZ, we recognise that diversity, inclusion, and accessibility are important factors for our success. We embrace the unique perspective and capabilities of our current and future employees, which will help us continue to drive innovation and achieve our business goals. Recruitment decisions at FNZ are made in a non-discriminatory manner where all employees are valued and respected. In particular, we want to ensure accessibility needs are well supported thus, ensuring our recruitment process is fair and equitable for all applicants.

About FNZ

FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back. 

We created wealth’s growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution. 

We partner with over 650 financial institutions and 12,000 wealth managers, with US$1.5 trillion in assets under administration (AUA).

Together with our customers, we help over 20 million people from all wealth segments to invest in their future.