Aravo Solutions, Inc. is a global leader in third-party risk management, ESG, and vendor lifecycle management solutions. Our cloud-based platform empowers organizations of all sizes, from Fortune 100 to mid-level enterprises, to streamline vendor management processes, mitigate risk, and drive strategic decision-making. We provide guidance globally for the most complex third-party networks in the world, helping them manage risk, achieve compliance, and protect their reputations.
Join us at Aravo Solutions, where we are passionate about helping companies eliminate corruption and social injustice from their extended enterprises. You will have the opportunity to work alongside industry experts, leverage the latest technologies, and contribute to shaping the future of vendor management!
The Role:
A successful Technical Account Manager (TAM) at Aravo blends technical know-how and strong communication with strategic thought leadership. This individual is preferably based in Central or Eastern Time and will engage in a critical role forging strong customer relationships and delivering exceptional experiences.
The Responsibilities:
· Own outcomes for customers and prioritize the value they receive from Aravo solutions
· Understand the strategic objectives and pain points of customers and how Aravo technology can solve them
· Be able to clearly and confidently articulate measurable economic payback to key stakeholders
· Regularly knowledge share through technical workshops, deep dive health checks, optimization reviews, and technical configuration best practices
· Deliver operational insights based on customer and industry benchmarks to identify improvement opportunities
· Become the trusted advisor and steward customers through a differentiated platform experience journey
· Travel may be required
Your skills and experience:
· 3-5 years of current Technical Account Management experience in the TPRM industry delivering excellent customer experiences
· Results-oriented, customer-focused, and at ease in an environment requiring the ability to decisively prioritize and execute
· Excellent communication and presentation skills with the ability to influence stakeholders at all levels
· Proven ability to effectively translate complex business needs into a software delivery plan
· Strong analytical skills and ability to leverage data to drive value
· Experience with Salesforce, Jira, Confluence, MS Office Suite, and Business Intelligence tools
, information technology, engineering, management information systems or related field
· Alignment with Aravo's core values and leadership principles
Preferred Qualifications/Skills/Soft Skills:
· Experience with 2 or more TPRM risk domains such as ABAC, Data Privacy, FinServ, Cyber, etc.
· Practical execution of agile SDLC methodologies in a business setting
· Implementing fit-for-purpose AI solutions in a SaaS environment
· Experience with low-code/no-code platforms
Why Join Us:
At Aravo Solutions, Inc., we offer a dynamic and inclusive work environment where employees are encouraged to innovate, grow, and make a meaningful impact. We provide competitive compensation and benefits packages, opportunities for professional development, and the chance to work alongside industry experts on cutting-edge projects.
- Private Healthcare Plan
- Pension Plans
- Life Assurance
- Leave Package
- Training & Development
- Employee Assistance Programme - Counseling
- Stock Option Plan
Top Skills
What We Do
Aravo Solutions delivers market-leading, cloud-based solutions for managing third party governance, risk, compliance and performance. We help companies protect their business value and reputation by managing the risks associated with third parties and suppliers, and to build business value by ensuring that their third party relationships are optimized.
Since 2000, leading global brands across a diverse range of industries have counted on Aravo for their end-to-end enterprise supplier and third party risk management. Brands including GE, Unilever, Procter and Gamble, Google, SalesForce and many more. Aravo has also distilled this experience and best-in-class technology into rapid time-to-value applications that help companies manage a wide range of programs including: ABAC, responsible sourcing, data privacy, infosec, GDPR, and financial services regulatory compliance.
Aravo supports a user base of 260,000 corporate users, managing more than 6.2 million third party users in 36 languages and 154 countries.
Aravo was recognized as a leader by independent analyst research firm Forrester Research Inc., in The Forrester Wave™: Supplier Risk And Performance Management Platforms, Q1 2018. Aravo is the top-ranked vendor in the current offering category.
Aravo has also been recognized with GRC 20/20’s Value Award for Third Party Management for providing measurable value in GRC efficiency, effectiveness and agility, the GRC 20/20 Innovation Award for Aravo for GDPR. Aravo was named as a Category Leader with the highest “Completeness of Offering” of any provider in the Chartis RiskTech Quadrant® for Third Party Risk Management Solutions 2017, and was named a Challenger in the 2017 Gartner® Magic Quadrant for IT Vendor Risk Management.
Aravo’s employees are inspired by contributing to a greater purpose through providing solutions that help eradicate corruption and social injustice from the world’s supply chains and third party networks.
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