Aravo Solutions - Third-Party Risk Management
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The Director of Customer Success will scale the Customer Success function by developing account strategies, leading a high-performing team, optimizing customer engagement, and ensuring enterprise clients realize long-term value. Responsibilities include managing renewals, establishing executive relationships, and improving metrics like satisfaction and retention through detailed customer insights and processes.
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The Senior Contracts Manager will oversee contract negotiation and management processes within a SaaS environment, ensuring compliance and risk mitigation. This role involves collaborating with multiple teams and optimizing legal workflows to enhance contract efficiency and customer satisfaction.
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As a SaaS Account Executive, you will drive expansion sales within enterprise accounts, building relationships and executing sales strategies to achieve growth targets. Responsibilities include developing plans, understanding client needs, and communicating the value of the Aravo platform to enhance client relationships and achieve sales success.
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The Technical Account Manager at Aravo manages customer relationships, ensuring they receive value from the company's vendor management solutions. Responsibilities include understanding customer objectives, articulating economic benefits, delivering workshops, and leveraging data for insights. The role requires strong technical knowledge and communication skills to support clients effectively.