Technical Account Manager - German Speaking

Posted 10 Days Ago
Be an Early Applicant
Milan
Entry level
Software
The Role
The Technical Account Manager at CoreView will manage the technical relationship with assigned accounts, develop proposals, understand customer requirements, and implement Microsoft 365 solutions. The role includes attending internal sales meetings, validating RFP responses, and managing customer communications to identify potential sales opportunities.
Summary Generated by Built In

Description

About CoreView

 CoreView is the #1 Microsoft 365 management platform for IT teams who are transforming the way they run their Microsoft 365 stack. CoreView delivers a unified approach to delegated administration and automated governance with capabilities far beyond native tools or point products. Organizations of all sizes choose CoreView to control costs, optimize administration, resolve security and compliance issues, and empower their IT teams and workforce.

CoreView empowers organizations to achieve more with Microsoft 365. We are proud to be a Microsoft Gold Partner and available on the Azure Marketplace. We are committed to working exclusively with the global network of Microsoft resellers, solution integrators and managed service providers. CoreView | Because Microsoft 365 is at the core of your business. For more information, please visit .

Main Responsibilities:

  • Own overall technical relationship with pre-assigned accounts
  • Develop proposals and high-level designs with input from your customer’s stakeholders.
  • Identify customer business and technical requirements for implementing the offered solutions.
  • Participate in all internal sales meetings as the technical representative.
  • Develop Statements of Work (SOW) for all professional services activity
  • Participate in validating the strategy for responding to RFPs.
  • Be autonomous in implementing the platform's features both during the pre-sales PoC sessions and in the onboarding process of the customer following the purchase of the product by the customer.
  • Report regularly to management on time spent, revenue, billable activities, and services.
  • Track opportunities being worked on and services associated with the efforts of the additional teammates.
  • Manage technical conversations with the customer to develop potential sales opportunities for add-ons or professional services.
Requirements
  • Strong working knowledge of Microsoft 365 technologies
  • Ability to create and configure Microsoft 365 tenants and Entra ID, Exchange Online, Teams, SharePoint Online, OneDrive
  • Good knowledge of Azure DevOps
  • Familiarity with on-premises environments implemented through different topologies of Microsoft Active Directory and Exchange Server
  • Understanding of Disaster Recovery and/or Business Continuity
  • Strong functional understanding of Automation & Orchestration technologies
  • Wide technology background with emphasis on data center technologies and familiarity with cloud hyper-scalers
  • Ability to dissect complex business and technical challenges and develop solutions proposals.
  • Relevant degree or work experience
  • Strong communication skills, including room presence and peer leadership.
  • Nice to have: French and/or German.

Top Skills

Azure Devops
Entra Id
Exchange Online
Microsoft 365
Onedrive
Sharepoint Online
Teams
The Company
Alpharetta, GA
77 Employees
Hybrid Workplace
Year Founded: 2014

What We Do

CoreView provides the most powerful SaaS Management Platform for enterprises with Microsoft 365 at the core of their SaaS stack. The Company helps IT teams work more efficiently, maximize SaaS ROI, and mitigate risk with its powerful CoreSuite product. CoreView is an Insight Portfolio company with US headquarters in Atlanta. Notable customers include Kaiser Permanente, iHeart Media, and The Commonwealth of Massachusetts.

Our founders were system integrators solving Office 365 visibility and reporting problems. Customers asked for more and more help, so now we have an easy way to totally manage Office 365, tighten security and compliance, and get end users productive on all Office 365 apps.

At CoreView, we are people helping people help people. We empower IT teams to be incredibly efficient, which empowers them to help drive their organizations forward, faster.

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