About the OpportunityJob Type: Permanent
Application Deadline: 28 February 2025
Job Description
Title Servicenow Tech Specialist
Department Corporate Enablers Technology
Location Bengaluru
Reports To ERM Programme Manager with assignment to Service Now Technical Manager
Level 4
We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our Corporate Enablers Technology team and feel like you’re part of something bigger.
About your team
Corporate Enablers Technology encompasses four distinct portfolios: Corporate Finance Office (CFO), Corporate People Office (CPO), General Counsel (GC), and Corporate Property Services (CPS). We provide the underlying technology for managing for example Fidelity’s core finance, HR, procurement, legal, risk and compliance, statutory reporting, real estate management, global security and business continuity processes.
About your role
The Service Now Technical specialist will initially focus on implementing the Service Now Integrated Risk Management (IRM) module to time, quality and budget, whilst also being responsible for developing improvements on the FIL Service Now Platform. The developer will be involved across the SDLC including defining requirements, design, development, unit and functional testing and releasing solutions into production. Requirements will be defined with alignment to FILs strategy for technology, and you will be involved in contributing to both strategic initiatives and incremental improvements. The role will act as a Trusted Advisor for technical aspects of Service Now to the Service Now product owners and customers, initially aligned to the IRM module. The role will also support mentoring and training the development and admin teams on Service Now concepts and capabilities.
About you
- Experience implementing Service Now IRM module, from requirement gathering to delivery.
- 7 years’ experience of web-based languages (JavaScript, CSS, Jelly, XML, HTML and Glide)
- Experience in ServiceNow configurations including UI Policy, Client Scripts, Workflows, UI Action, Script Includes, Business Rules, workflow administration, reports, data import.
- Experience integrating Service Now with other platforms (API’s like SOAP / REST etc).
- Experience completing complex configuration based on demand, working to coding standards to ensure a robust and mature development of the functionality within the platform
- ServiceNow Administration certified
- ITIL V 3 Foundation certified
Feel rewarded
For starters, we’ll offer you a comprehensive benefits package. We’ll value your wellbeing and support your development. And we’ll be as flexible as we can about where and when you work – finding a balance that works for all of us. It’s all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.
For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.
Top Skills
What We Do
Fidelity International offers investment solutions and services and retirement expertise to more than 2.5 million customers globally. As a privately held, purpose-driven company with a 50-year heritage, we think generationally and invest for the long term. Operating in more than 25 countries and with $739.9 billion* in total assets, our clients range from central banks, sovereign wealth funds, large corporates, financial institutions, insurers and wealth managers, to private individuals.
Our Workplace & Personal Financial Health business provides individuals, advisers and employers with access to world-class investment choices, third-party solutions, administration services and pension guidance. Together with our Investment Solutions & Services business, we invest $567 billion on behalf of our clients. By combining our asset management expertise with our solutions for workplace and personal investing, we work together to build better financial futures.
*Data as of 31 March 2021
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