Tech Risk and Controls Lead

Job Description
Become a Resiliency Technology Risk and Controls Lead
Are you ready to lead and innovate in the realm of technology resiliency? Join our Employee Platforms Resiliency Technology team as a Resiliency Technology Risk and Controls Lead, where your expertise will drive our resiliency strategy forward. In this pivotal role, you will be a key point of contact for the resiliency team, managing multiple workstreams within our firmwide resiliency program.
As a Resiliency Technology Risk and Controls Lead within the Employee Platforms Resiliency Technology team, you will be key leader with collaborating on our resiliency strategy. Your role will involve being a key point of contact for the resiliency team on multiple workstreams of the firmwide resiliency program. You will be instrumental in promoting the continuous improvement of our Resiliency Operating Framework, ensuring it aligns with our firmwide and regulatory obligations.
Job responsibilities

• Supports the resiliency operating model framework, providing resiliency domain expertise as guidance to application and product owner. Ensuring all resiliency related compliance objective are met on time.
• Collaborates with Stakeholders, including Application Owners, Product Owners, Engineers, Tech and Business Control Managers, and Software Reliability Engineers to ensure alignment and integration of resiliency practices across the firm.
• Achieves risk and performance measures to continuously validate and assess the effectiveness of resiliency controls, incorporating them into reporting and escalation processes.
• Participates in post incident response, planning and root cause analysis to ensure quick lessons learned from disruptions and establish action items for resiliency gap remediation.
• Supports the development and implementation of our comprehensive resiliency strategy that integrates business and technology risk management to mitigate risks associated with disruptive events.

Required qualifications, capabilities, and skills

• 5+ years of extensive experience focusing on resiliency, program management, or controls.
• Proficient knowledge in core infrastructure technologies and experience with cloud provider products and services.
• Strong ability to influence and drive change, with a proactive approach to identifying potential issues and implementing practical solutions.
• Excellent verbal and written communication skills, with the ability to lead discussions with cross lines of business team at multiple levels.
• Strong analytical and problem-solving skills with attention to detail and accuracy.
• Expert in managing relationships, partnering with stakeholders, and resolving conflict to deliver solutions that meet the needs of the business.
• Excellence in High-Pressure Environments:Demonstrated leadership in crisis management, strategic stress management, task prioritization, and sound decision-making, with the ability to excel in problem-solving.
• Demonstrated domain expertise in crisis management, strategic stress management, task prioritization.

Preferred qualifications, capabilities, and skills

• Financial industry exeperince Knowledge of the JPMC Business and Technology Resiliency Framework
• Familiar with JPMC CORE Objectives and Procedures
• Strong data analytics skills

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.