Tech Partner People Manager

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive.   We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One. 

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other. 

Job Description

We are now looking to recruit a Sales Manager to lead a team of Partner Relationship Managers who focus on growing our technology partnerships within the UK & Ireland Market.
 

About the Technology Partnership team and this role

The Technology Partnership team is responsible for growing strategic partnerships with Technology Platforms, ISV’s and Developer communities. These partnerships will build on our existing strategy of Elavon being fully embedded in the payment acceptance eco-system, to serve our merchants growing multi-channel needs, both now and into the future.

This is an exciting time to join our expanding team as we build on our many strong solution sets and bring them together under a single ‘One Elavon’ proposition. Our work accelerates revenue growth for both Elavon and our chosen strategic partners.

You are not required to be technical; we have the fantastic support of our Technical Consultants to collaborate with, but it would be extremely helpful to have experience and understanding of how integrations to key technology platforms help power the payments ecosystem.

Key Responsibilities

The successful candidate will be responsible for leading a team of Partner Relationship Managers tasked with growth of Elavon’s ISV and enablement technology partners within the UK & Ireland Market.  Key responsibilities include but are not limited to:
 

• Leading the team to build robust account plans to maximize opportunities across Elavon with our ISV and strategic enablement technology partners
• Applying a solution sales methodology to support your team to retain and grow our most valuable partnerships
• Developing and maintaining strong cross-functional relationships internally and externally to bring new and innovative ideas to life
• Leading by example with a strong consultative and analytical approach to maximize the complete range of revenue opportunities within each of our strategic partners
• Coaching your team through complex commercial negotiations get the best mutual outcome, balancing the needs of Elavon, our partners and merchants
• Advocating the ‘One Elavon’ proposition, primarily in the UK & Ireland markets
• Maintaining a high awareness and knowledge of the payment market, card payment industry, competitors and internal activities to ensure that all business opportunities are identified, considered and closed appropriately
• Achieving agreed annual, quarterly, and monthly sales objectives

Knowledge / Skills / Experience required:

• Demonstrable experience of leading teams to high achievement against sales targets
• Well-developed understanding of the skills involved in leading teams through complex partnership development
• Broad commercial and financial acumen and awareness of issues involved in negotiating contracts and has ability to negotiate logically and constructively
• Proven ability to develop and maintain an effective network of contacts and build relationships at all levels, internally and externally
• 5 years+ experience in leading teams, ideally in a payment’s environment, including a mix of experience across our ecosystem such as acquiring, payment gateway and / or POS solutions
• Experience in launching new partnerships in collaboration with product and marketing teams
• Knowledge of payment ecosystems and the role of technology platforms, ISVs and Developers

Person Specification:

• Highly motivated people leader who can build clear visions and inspire teams
• Excellent communication/relationship management and negotiation skills
• An aptitude to detect gaps, analyze and propose solutions
• Effective time management skills and ability to multi-task
• Strong presentation skills with experience speaking at events an advantage

Location/Mobility considerations:

Home based with ability to travel to meet perspective UK based clients and internal teams regularly.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

We offer an exciting, fast-paced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security; and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine.