At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
We are looking for an experienced Tech Manager - Networks is responsible for overseeing the design, implementation, security, and maintenance of an organization’s network infrastructure. This role requires managing a team of network engineers, ensuring high availability, and optimizing network performance to support business operations.
How will you make an impact?
- Support local network and system engineers, including mentoring, coaching, timesheets, and other HR related paperwork.
- Lead and manage multiple networking and cloud operations projects from start to finish including project plans, goals, budgets, and identifying necessary resources.
- Coordinate with stakeholders to align projects with business objectives.
- Monitor progress and make necessary adjustments to ensure successful completion of projects including project documentation.
- Technical participant and lead for one of the network teams supporting and maintaining global network across private and public clouds.
- Provide operational support and configuration for network infrastructure devices (routers, switches, firewalls, load balancers, etc.), VPNs, routing protocols, VLANs, and security policies.
- Adhere to network architecture standards and Create / Maintain documentation.
- Participate in on-call support rotation, Incident, Problem (RCA), Service and Change Management.
- Communicate in an effective and professional manner with internal and external customers.
- Follow company policies and procedures.
Have you got what it takes?
- 8+ years of proven work-related experience is required in configuration of Network technologies, Routers and routing protocols of OSPF and BGP.
- Systems administration experience is a plus.
- Solid understanding and experience with TCP/IP, IPSec VPN, Routers/Switches.
- Strong understanding of public cloud technologies and experience with load-balancing technologies, firewalls and packet capture tools.
- Experience working with Arista, Juniper, Palo Alto, F5.
- Shift Time: 2:00 PM / 3:00 PM to 11:00 PM IST
What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
Enjoy NICE-FLEX!
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
ReqID: 6702
Reporting into: Director, Engineering, CX
Role Type: People Manager
About NICE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
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What We Do
NICE (Nasdaq: NICE) is the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions. www.nice.com.
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