Search the 159 jobs at NICE

The Specialist Software Engineer will develop, enhance, and maintain contact center applications, focusing on routing functionality. Responsibilities include designing routing algorithms, troubleshooting system issues, conducting performance monitoring, and participating in code reviews within an agile team environment.

The Senior Technical Account Manager (TAM) at NICE takes ownership of customer relationships post-purchase, ensuring their success with the CXone platform. This role involves addressing complex issues, providing training, and collaborating with various teams to enhance customer satisfaction and product usage for major accounts. Mentoring other TAMs and conducting presentations are also key responsibilities.

As a Product Manager at NICE, you will collaborate with technical and project management teams to manage the product roadmap, prioritize customer requirements, and support product releases, all while ensuring alignment with company objectives and engaging with clients and stakeholders.

The Associate Software Engineer will design, develop, test, and maintain software at NICE. Key responsibilities include coding and testing Angular-based web applications, managing projects, delivering high-quality software, collaborating with teams, and mentoring other developers.

The Senior Project Manager at NICE will lead project development and delivery, manage expectations, define project scope, and create project plans. Responsibilities include planning project timelines, developing progress reports, managing changes in scope, fostering business relationships, conducting post-mortem analyses, and establishing best practices for project execution.

The SLED Account Executive at NICE is responsible for closing strategic business deals and maintaining sales growth. Key duties include building relationships with customers, assisting sales partners, participating in sales calls, and engaging in ongoing training and travel to optimize revenue.

As a Cloud Engineer at NICE, you will design, implement, and optimize cloud solutions primarily using AWS and Azure. Your role involves cloud migrations, establishing governance and security best practices, and collaborating with cross-functional teams to drive innovation and efficiency in cloud architecture. You will also provide technical guidance to DevOps teams and stay updated with emerging cloud technologies.

The Solutions Architect at NICE acts as the primary liaison supporting customers through custom deployment projects. This role involves eliciting and documenting requirements, providing consulting on cloud solutions, managing client relationships, and leading technical product configurations while ensuring seamless implementation and customer satisfaction.

The LLM RAG Engineer will lead the integration of Retrieval-Augmented Generation techniques into AI solutions, optimizing workflows, managing data pipelines, fine-tuning models, and collaborating with cross-functional teams to enhance system performance and retrieve accurate information.

The Manager, Product Management at NICE will lead the development of financial crime compliance solutions, managing a team of Product Owners and ensuring products meet regulatory standards. Responsibilities include product strategy, stakeholder collaboration, data-driven decision making, and cross-functional leadership.

The Technical Account Manager at NICE is responsible for driving client success by resolving complex technical issues, ensuring customer satisfaction, and fostering strong client relationships. They leverage technical expertise to optimize product usage, deliver exceptional service, and contribute to product improvements based on client feedback.

The Senior Product Owner will lead cross-functional teams to develop a FinCrime Investigation & Detection system using insights gained from external data integrations, manage backlog and prioritize tasks, and define feature sets along with a clear roadmap in collaboration with stakeholders.

The Tech Manager, Implementation will lead and manage teams delivering software solutions, ensuring best engineering practices, stakeholder management, and team member growth through mentorship and training. Responsibilities include overseeing project quality, facilitating collaboration between teams, and participating in recruiting efforts.

As a Senior Revenue Accountant at NICE, you will manage revenue recognition and reporting under US GAAP 606, drive revenue from booking to recognition, support business units with forecasting and planning, collaborate closely with corporate finance, and provide analytic reports to management.

The Director of Customer Success oversees the delivery of business and technical account management to clients, leading a hybrid team while ensuring customer satisfaction and retention. Responsibilities include developing strategies for client engagements, collaborating with various teams, and coaching staff to enhance performance. The role requires maintaining P&L responsibilities, building customer relationships, and addressing their needs with company resources.

The Lead Technical Support Engineer at NICE CXone provides advanced-level technical support to large enterprise customers, managing high-impact cases and ensuring quick resolutions to break/fix issues. This role involves collaborating with internal teams and stakeholders, delivering customer updates on technical cases, and serving as a subject matter expert in product domains.

The Systems Integration Engineer designs, develops, and implements integrated systems, collaborating with cross-functional teams to enhance system performance, troubleshoot issues, and ensure seamless integration based on client needs. Responsibilities include system testing, documentation, and compliance with standards.

The Implementation Engineer will manage software implementations for clients, leading the onboarding process that includes configuration, testing, and training. They will ensure project timelines are met and closely collaborate with cross-functional teams for a smooth implementation. This role requires strong technical skills to customize solutions according to customer needs and provide ongoing support during the go-live phase.

The Full Stack Software Engineer will develop and maintain web applications, focusing on creating scalable REST APIs, working in an agile environment, and ensuring code quality through testing. They will collaborate with product managers and participate in continuous improvement cycles to deliver high-quality software solutions.

The Front-End Developer will design and implement user-facing features using React, optimize performance, and deliver high-quality web applications. Responsibilities include developing, testing, and maintaining front-end code, collaborating with UX/UI designers, and integrating with APIs.