Search the 200 jobs at NICE

The DevOps Engineer role involves learning and contributing to the automation and management of an AWS-based cloud platform, implementing CI/CD pipelines, optimizing infrastructure, and managing containerized environments under the guidance of senior engineers. The role requires collaboration with cross-functional teams and continuous improvement of DevOps skills.

As a Voice Operations Engineer, you will manage and troubleshoot technical support tickets through various platforms. Responsibilities include validating ticket prioritization, communicating progress, analyzing logs, providing on-call support, and escalating incidents when needed. You'll need a strong understanding of telecommunications and networking.

The Strategy Analyst Intern will assist the Corporate Strategy team by performing market research, financial modeling, and analyzing industry trends. They will work on selected projects, either independently or in collaboration with others, while gaining mentoring and development opportunities.

The Senior Specialist Cloud Network Operations Engineer is responsible for ensuring the availability, performance, and security of AWS-based cloud platforms, managing Cisco network infrastructure, and optimizing cloud network designs. The role involves automation of infrastructure management, troubleshooting production incidents, and implementing security measures to enhance network operations.

As a Senior Cloud Network Operations Engineer, you'll manage AWS-based cloud networks, ensure high availability and performance, troubleshoot production issues, implement security measures, and optimize resources for efficiency. You'll collaborate on hybrid network designs, automate infrastructure management, and drive disaster recovery and resiliency strategies.

The Project Manager will lead and manage complex customer and internal projects focusing on quality and timely delivery. Responsibilities include project planning, resource and scope management, communication with stakeholders, and ensuring customer satisfaction.

The DevOps Engineer will manage cloud infrastructure and CI/CD pipelines, focusing on automation, scaling, and security for applications and infrastructure. Responsibilities include managing AWS services, deploying containerized applications, developing automation scripts, and collaborating with development teams for seamless integration.

The Specialist QA Architect will design and implement QA strategies, develop automated testing tools, integrate new testing technologies, mentor QA engineers, conduct quality audits, and analyze customer bugs. This role demands strong collaboration with cross-functional teams to establish quality standards, manage test environments, and track automation ROI.

The EMEA Field Marketing Director will lead a team to develop and execute marketing plans aimed at driving demand generation and creating positive sales relationships. Responsibilities include managing events, collaborating with cross-functional teams, and analyzing performance to optimize marketing strategies while ensuring accurate budget management.

The Account Executive at NICE will be responsible for generating new business across Ireland, exceeding revenue quotas through new logo sales in the portfolio of CX, CCaaS, AI, and Digital products. This role involves building relationships with customers, understanding their needs, and providing tailored solutions.

The Tech Manager of Engineering at NICE oversees engineering activities and projects, managing a team of software developers and testers. Responsibilities include mentoring, driving software quality, managing resources, developing long-term strategies, and fostering innovation within the team.

The Senior Software Engineer at NICE is responsible for designing, developing, testing, and maintaining the NICE software platform. Key roles include enhancing solutions to meet client needs, collaborating on code reviews, mentoring junior engineers, and performing root cause analysis for technical issues.

The Technical Support Manager will lead and coach the Advanced Support teams to provide expertise and support for NICE's Public Safety solutions. Responsibilities include liaising with regional support and product teams, analysing data for trends, and promoting collaboration within teams to enhance customer support and preventative measures.

As a Senior QA Engineer, you will design, develop, and execute integrated SQA processes, implement testing for fraud detection and anti-money laundering solutions, ensure product delivery quality through rigorous testing, and collaborate with various teams to manage releases and maintain high standards.

The Senior Portfolio Pre-Sales Consultant at NICE will engage with potential customers to identify their needs and present tailored solutions using NICE's software portfolio. Responsibilities include technical assessments, sales support, knowledge transfer for smooth transition, and collaboration with Sales teams. The role demands expertise in contact center technology, ensuring that customer requirements are met effectively and efficiently.

The Marketing Manager for Account Based Marketing will oversee the development and execution of targeted campaigns aimed at high-value accounts. This role involves collaboration with sales teams, managing campaign performance through analytics, and creating personalized content to engage target audiences effectively.

The Specialist Software Engineer will work on analytical model development using Tibco Streambase. Responsibilities include reviewing team designs, ensuring quality and timeliness of deliveries, participating in production issue resolution, and guiding junior developers. The role also involves developing unit tests and following agile practices to enhance team performance.

As a Cloud Operations Engineer at NICE, you will manage AWS-hosted SaaS applications and MS SQL Server databases, ensuring system monitoring, high availability, and customer support for connectivity. Responsibilities include automation, troubleshooting batch jobs, setting up alerts, and maintaining performance, while adhering to SLAs and patch management.

As a Senior Cloud Operations Engineer, you will manage AWS-hosted SaaS applications, maintain MS SQL Server databases, support infrastructure, and ensure high availability. Responsibilities include monitoring systems, troubleshooting batch jobs, setting alerts, and managing server installations on Windows and Linux, while working closely with customer services to meet SLAs.

The Product Manager at NICE is responsible for defining the vision, strategy, and roadmap for Customer Experience Analytics solutions. Key duties include optimizing product profitability, working with cross-functional teams, developing market requirements, and ensuring successful product launches while representing customer needs and articulating product value.