Teammate Japan(日本チームメイトサポート)

Posted 4 Days Ago
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Hakata-Ku, Fukuoka
Entry level
Other
The Role
As a Teammate at TaskUs, you will provide top-tier customer experiences, meet and exceed KPIs, maintain confidentiality, report feedback to management, and participate in training to improve performance.
Summary Generated by Built In

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. 

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

TaskUsチームメイトの仕事内容とは?TaskUsチームメイトは、お客様に世界最高水準のカスタマーエクスペリエンスを提供する、会社のバックボーンのような役割です。

チームメイトとして、あなたは:

  • お客様に満足していただける体験を提供する。

  • クライアントが要求するKPI(主要業績評価指標)を満たし、それを上回る。

  • TaskUsのポリシーを理解し、機密を保持する。

  • 問題点や改善点を経営陣にフィードバックする。

  • 仕事のパフォーマンスを向上させるためのトレーニングに参加する。

あなたは、チームメイトになるために必要な素質をお持ちですか?

私たちは、次のような方を求めています:

  • シフト制で勤務できる方(夜勤手当の支給あり)。

  • コール経験者(あれば尚可、必須ではありません)

  • 言語能力、文章能力、理解力の高い方。

  • タイピング要件を満たしている(音声および非音声の場合、30WPM)。

  • コンピュータリテラシーがあり、Windows OS、Apple OS X、MS Office、Googleアプリケーションを使用できる。

  • 問題解決と顧客満足に焦点を当てたクリティカルシンキングのスキルを持っている。

  • マルチタスクが可能で、細部にまで気を配れる方。

  • 自発的に行動し、部門を超えたグローバルチームへの貢献が可能な方。

  • 柔軟性があり、頻繁なプロセスや情報の変更に迅速に対応することができる。 

  • プレッシャーの中で働くことができる 。


私たちは、私たちと一緒にRidiculousになれる新しいチームメイトを募集しています。

あなたは、Ridiculousに適していますか?それなら、TaskUs はあなたのための会社です。

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.

The Company
Medellín, Aranjuez
10,564 Employees
On-site Workplace
Year Founded: 2008

What We Do

TaskUs is a different breed of BPO. We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, Data & AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long term success through innovation and technology - powered by ridiculously smart people.
TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever changing world.

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