Company Description
Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 15,300 trained professionals in a worldwide network of over 330 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
IS Global Service Center (GSC) operating from Chennai, India, is a part of IS supporting Expeditors IT operations. IS GSC has grown to 500+ employees today delivering world class Information services globally. This Product based Strategic Center's IT transformation has delivered a radical change to Expeditors IT manpower profile and skills over the past three years and will continue to deliver services as we continue to grow responsibly in the coming years.
Job Description
The Information Services (IS) Team Manager leads and manages agile teams of 8+ people. Those teams are responsible for delivering and maintaining the systems that enable their Portfolio to support Expeditors’ business excellence. The Team Manager is responsible for coaching and mentoring their team members, ensuring that they have the training and tools to do their jobs, and supporting their growth so that they and their teams are healthy and performing well. The Team Manager is responsible for ensuring that their teams understand expectations and how their work is tied to Portfolio performance. The Team Manager will manage any enterprise risk, provider relationships, and/or assets as required by the Portfolio Leader. Team Managers need to optimize their teams to achieve their Portfolio’s desired outcomes and be biased towards execution. The Team Manager understands logistics in general, their specific domain very well, how to foster DevSecOps, and how the Technology and Process Architectures work to enable Portfolio success.
KEY RESPONSIBILITIES
- Support their people’s development and career growth
- Develops strategic partnership with respective business stakeholders
- Completely aligned with Portfolio management
- Understand, support, and communicate the Global IS vision and strategy
- Embrace the Process Architecture
- Includes but not limited to Lean, Agile, and Scaled Agile Framework principles and practices
- Ensure the availability, security and performance of Portfolio systems
- Deliver tangible business value through execution of a Portfolio’s initiatives, programs and projects
- Deliver continuous improvement across IS operational responsibilities with measurable outcomes
- Ensure their people understand how their work is tied to outcomes
- Overseeing enterprise risk management, provider relationships, and/or asset management as required by the Portfolio Leader
Qualifications
- At least 10 years of professional experience
- Personal and professional alignment with Expeditors culture and ten critical success factors
- Proven experience as a logistics and technology oriented leader
- Strong leadership, management, financial, communication and execution capabilities
- Experienced problem solver, strong collaborator and able to provide clarity around complex topics
- Experience with Java development, Lean, Agile and the Scaled Agile Framework (SAFe)
- Assertive personality, interpersonal, action and outcome driven leadership
- Ability to actively inspire, coach, mentor and motivate
- Ability to promote autonomy, mastery and purpose, through empowerment and creating leaders.
REPORTING STRUCTURE
- Manager, Senior Manager, or Director, Information Services
Additional Information
Expeditors offers excellent benefits:
- Paid Vacation, Holiday
- Health Plan: Medical Insurance
- Employee Stock Purchase Plan
- Training and Education Programs
- Unlimited opportunities for career advancement
Top Skills
What We Do
Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 (374) company, we employ over 16,500 trained professionals in a worldwide network of over 320 locations across six continents. Expeditors is focused on the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include air and ocean freight consolidation and forwarding, vendor consolidation, customs clearance, cargo insurance, distribution and other value-added logistics services.
We pride ourselves on being a solutions-based organization that takes the time to understand each customer's individual business needs. As a non-asset based organization, we have considerable flexibility when managing customers' supply chains. Our relationships with local suppliers and global air and ocean partners provides our customers with the best routing and pricing options. Expeditors' comprehensive, flexible spectrum of services is supported by leading-edge information technology providing the highest level of end to end visibility.
To maintain consistent quality and customer service across the globe, Expeditors has regional headquarters located in London, Dubai, Shanghai and Singapore.
At Expeditors, our industry professionals, award winning processes and globally unified systems ensure that we always live up to our promise, "You'd be surprised how far we'll go for you."
