At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose.
In this role, you will be chatting with our customers making sure they have all the information they need, feel they are being heard and actions are being taken. Think of it as making a 5-minute friend every 5 minutes. You will be a peacemaker. A quick thinker. You will thrive on solving the tricky stuff. You’ll know your way around a computer. You will think inside and outside of the box.
If you’re interested, here is what you need to know.
Amend as required.
Working on behalf of _____________
This role is full time, commencing on ____________
You will initially be on a _________ contract - with a view to extend.
Located at __________
We’re looking for passionate people to join the Probe family.
Our promise to you.
There is no rule that says that work can’t be fun. We promise that every day will be different and that fun will be had. We promise you an opportunity to grab a job and stay for a career. We promise you rewards for a job well done and an inclusive culture. We’re committed to continuously improving and maintaining our diverse and inclusive workforce. We believe in having a PURPOSE. Investing in our PEOPLE, and being PASSIONATE about what we do
Apply now to be considered!
WFH WITH INTENTION TO MOVE TO OFFICE: Please note that while this role is currently a work from home opportunity, this may be subject to change to an in-office role within the Melbourne CBD pending government updates.
VICTORIA IN OFFICE ROLES: Please note, in compliance with Victoria's Mandatory Vaccination (Workers) Declaration, Probe Group will ask candidates to provide Vaccination Certificates as this role requires time to be spent on site.
VERVOE DISCLAIMER: We want to know who you are beyond your CV. If shortlisted, you will be contacted via email to complete an online interview. We encourage you to keep an eye on your emails including your junk and spam folders.
What We Do
At Probe CX, we help our clients become modern digital organisations.
With a dedicated team of 19,000-plus staff across five countries, including Australia, New Zealand, the Philippines, the United States, and India, we create blueprints for delivering exceptional CX. We combine the latest technology with people, processes, and data, and provide businesses with complete end-to-end service for customer operations.
In a world that has never been more competitive, Probe CX creates innovative, contemporary digital solutions with a human touch to help unlock trapped value and establish a foundation for service-led value creation that is socially responsible and sustainable.
Having worked with clients across various industries, ranging from household names to ambitious start-ups, Probe CX is committed to helping organisations create environments for digitally-enabled CX to thrive
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