The Customer Experience Executive provides top-notch service to customers by resolving inquiries via calls, emails, and live chat while updating records as needed.

As a Team Leader, you will engage with customers, provide necessary information, resolve issues, and ensure customer satisfaction.

The Quality Assurance Lead provides process improvement initiatives, coaches QA Analysts, and collaborates with Operations based on QA insights and analysis.

The Payroll Associate manages the payroll process including computations, record maintenance, report preparation, and responding to payroll-related queries.

The Sales Manager at Probe Group drives team performance and client relationships to achieve sales targets across various regions, fostering innovation and growth.

Provide L2 support for Service Desk, manage incidents, troubleshoot computer and network issues, and guide Service Desk team.

The Digital Advisor will engage with customers via digital channels, handle inquiries and complaints, ensure satisfaction, and perform record searches while meeting performance metrics.

The Sourcing Specialist oversees full-cycle recruitment, utilizing traditional and creative sourcing methods while managing candidate interactions and recruitment tracking.

The Finance Director will shape financial strategy, oversee financial planning, ensure compliance, drive profitability, and lead the finance team.

Develop and execute comprehensive learning and development strategies, design training programs, lead a team, and measure training effectiveness while ensuring compliance.

As a Digital Advisor, you will manage customer interactions via digital messaging, ensuring timely and effective responses while maintaining high customer satisfaction. Roles include documenting interactions, resolving complaints, and adhering to performance metrics.

As a Digital Advisor, you will respond to customer emails and chats, manage complaints, ensure satisfaction, and document interactions, all while adhering to performance metrics and guidelines.

As a Customer Experience Executive, you'll handle customer inquiries according to client requirements, striving to meet established KPIs while participating in training and team meetings.

The Cruise Specialist will manage inbound customer service calls, assist with booking inquiries, and ensure customer satisfaction using client-specific knowledge and systems.

The Customer Experience Executive provides excellent service to customers through various communication channels and meets performance metrics under supervision.

The Senior Workforce Director leads the strategic vision for workforce performance, implementing best practices to enhance customer experiences and staff engagement.

This role involves leading M&A strategies, developing corporate strategies, overseeing projects, enhancing stakeholder engagement, and fostering team development.

The Business Development Director leads growth strategies, secures new business, expands services, and drives customer experience innovation in the ANZ region.

The VP of Talent Acquisition leads recruitment for Probe Group, focusing on high-volume hiring, strategy alignment, and team management in the BPO industry.

The Legal Counsel will provide legal advice, draft and negotiate contracts, ensure compliance, and support management with legal and regulatory matters.