The Finance Director at Probe CX will lead financial strategy, oversee financial planning and compliance, optimize financial operations, and guide commercial performance. This role involves providing key financial insights to senior leadership and developing a high-performing finance team while ensuring robust governance and risk management across diverse jurisdictions.

The Learning Development Director at Probe Group will strategize and implement comprehensive learning initiatives aligned with business goals. Responsibilities include designing and delivering training programs, leading a team, collaborating with stakeholders to address skill gaps, and measuring training effectiveness while ensuring compliance and relevance of training materials.

The Customer Experience Executive at Probe Group will respond to customer service inquiries and master account features and service packages. Responsibilities include account maintenance, handling payments, and managing refunds. Candidates are expected to possess excellent communication skills, adaptability, and a customer-centric approach.

As an Outbound Sales Representative, you will handle inbound and outbound calls, provide exceptional customer service, manage complaints, and drive sales by assisting customers with product knowledge and POS transactions while meeting department goals.

The Customer Experience Executive will handle customer contacts according to client specifications, ensuring quality and timeliness while achieving monthly Key Performance Indicators. Responsibilities include participating in training, contributing to team meetings, and effectively resolving customer inquiries with a strong focus on communication, problem-solving, and attention to detail.

As a Cruise Specialist, you will be responsible for managing customer inquiries and bookings through inbound calls. This involves utilizing the client-specific reservation systems and knowledge base to ensure customer satisfaction and efficient service delivery.

The Customer Experience Executive provides world-class service to customers through various communication channels including phone, email, and live chat. The role involves delivering accurate and respectful service while meeting performance metrics under the supervision of Circle Leaders.

The Senior Director of Workforce Management at Probe CX will lead strategic initiatives to optimize workforce performance, implement workforce management practices, enhance customer experiences, and boost staff engagement. The role requires forward-thinking and a data-driven mindset to empower frontline teams.

The Senior Manager - Corporate Development leads the design and delivery of strategies and M&A initiatives to drive business growth. Responsibilities include identifying and executing M&A opportunities, conducting due diligence, collaborating on strategic initiatives, and reporting performance metrics to executive leadership.

The Business Development Director at Probe CX leads the growth strategy, securing new customers and expanding service offerings across the ANZ region. Responsibilities include acquiring new customers, managing the sales process, building relationships with decision-makers, and driving customer experience innovation through consultative selling and disciplined CRM management.

The VP of Talent Acquisition at Probe Group will lead recruitment strategies for a large team, oversee high-volume hiring, develop long-term talent strategies, and enhance employer branding. This role requires collaboration with leadership to align recruitment with business goals while fostering diversity and compliance with Philippine labor laws.

As a Legal Counsel at Probe Group, you will support the business by providing legal advice on regulatory compliance, privacy matters, and contract negotiations. Responsibilities include drafting agreements, assisting with tender responses, maintaining compliance frameworks, and training stakeholders. You will work closely with management to ensure the organization remains compliant with laws and regulations.

The Customer Experience Executive at Probe Group is responsible for providing exceptional service to customers through various communication channels, ensuring accuracy and efficiency on every interaction while adhering to performance metrics.

The Customer Experience Executive at Probe CX focuses on delivering exceptional service to customers by adhering to performance metrics while working efficiently and respectfully. They are supervised by Circle Leaders and must possess strong communication and organizational skills, with the ability to work independently and as part of a team.

The Customer Experience Executive at Probe CX is responsible for providing excellent customer service across emails, calls, and chats. This role focuses on meeting performance metrics while delivering accurate and respectful assistance to customers.

The Customer Experience Executive provides world-class service to customers by ensuring calls are handled accurately and efficiently according to performance metrics, under the supervision of Circle Leaders. They must excel in a fast-paced, metric-driven environment and possess strong interpersonal and communication skills.

As a Customer Experience Executive, you will provide world-class service to customers efficiently and respectfully, meeting various performance metrics. You will work under the supervision of Circle Leaders and handle calls to ensure customer satisfaction.

The Senior Pricing Analyst at Probe Group will drive profitability by shaping pricing strategies, conducting financial and profitability analysis, and collaborating with key stakeholders. Responsibilities include creating pricing models, maintaining profitability models, influencing strategic decision-making, and reviewing contracts for commercial risks.

The Customer Experience Executive at Probe CX supports the Fitness & Lifestyle Group Central Admin Team by processing admin requests, vetting new sales, managing membership changes, and responding to inquiries. Responsibilities include communicating policies, identifying safety opportunities, and accurately recording interactions.

The Financial Services Representative at Probe CX will focus on delivering excellent customer service in both voice and non-voice capacities. The role involves supporting clients with inquiries and issues related to financial services, utilizing communication skills and prior BPO experience to enhance customer satisfaction.