Job Description – Team Lead
Job Title: Team Lead
Job Category: Supervisor/Key Holder
Job Description: The incumbent’s primary responsibilities include, but are not limited to, coaching and supervising team members, guidance in the planning and execution of preparing homes for sale, transitioning individuals into their next home, and reinforcing company guidelines, policies, and procedures.
Roles and Responsibilities:
- Create a welcoming and warm work environment
- Collaborate with Operations Manager to ensure projects are run with precision and efficiency from start to finish
- Demonstrate a drive for results and exceed client expectations wherever possible
- Ensure all tools and supplies are properly maintained, replaced, and reach each job site
- Lead the Team in the organizing and sorting of household items for liquidation (i.e. sale, donation, recycle and discard), and resettlement (organize, pack, unpack)
- Monitor/reinforce safety procedures
- The accurate and immediate reporting of all incidents and/or accidents to the Operations Manager
- Report daily progress to Operations at the end of each workday
Qualifications & Skills:
- High School diploma
- Minimum of three years supervisory experience
- Compassion and respect for clients and their families
- Punctual and attentive to detail
- Ability to lead and manage a team in a unique work environment
- Excellent problem-solving and decision-making skills
- Outstanding customer service, organizational, written, verbal and communication skills are requirements of this role
- Laptop and Smart phone including texting proficiency required
- A great opportunity for someone who is semi-retired
Physical/Environmental Requirements:
- Frequent lifting and moving of items up to 30 pounds
- Transporting, placing, and removing household items for staging, donation, recycling, discard, and resettling
- Walking and/or standing for long periods in varying weather environments
Local candidates only – must be within a 30-minute drive of Leesburg
What We Do
Regardless of the situation, planned or unexpected, the loss of a loved one or the need to relocate someone can be challenging. The physical challenges and emotional strains can be overwhelming enough, without the added stress of life’s unexpected events. Caring Transitions offers a streamlined support system to help facilitate a stress-free transition, taking care of the details so you can take care of yourself or a loved one.
From sorting through years of memories, working with estate planners, coordinating movers and real estate agents to designing a functional and comfortable floor plan, our compassionate and experienced professionals can be involved as much or as little as you like. We’ll serve as your family’s advocate, ensuring your best interests are kept in mind throughout the process.
Each of our locally owned and operated offices is backed by a national network of dedicated, caring experts and resources. With locations in more than 200 markets throughout North America, we offer the complete in-house, short or long-distance solution.
Caring Transitions employees are held to the highest standards and maintain ongoing security and education requirements. All of our employees are bonded, insured and thoroughly screened, and each of our offices participates in the comprehensive Certified Relocation Transition Specialist (CRTS) Program. The CRTS credential is a professional mark of ethics and excellence in the field of move management.
