The Customer Support Specialist I provides technical system support for various Commercial activities, handles customer inquiries through case management, and resolves issues related to account maintenance, debit/credit cards, and Clover point of sale hardware. They ensure high levels of customer service and documentation within Salesforce.

The Senior Manager, Incentive Compensation Programs will lead a team designing and managing incentive programs that motivate employees in the Commercial segment. Responsibilities include data analysis, oversight of incentive systems, project management, compliance, and ensuring effective communication with senior management.

The role involves monitoring the Data Center and Network Production Environments, managing incidents, supporting the Shift Manager, handling vendor interaction, and overseeing data center infrastructure components. Duties also include participating in IT recovery tests and ensuring proper escalation and documentation of incidents.

The Data Strategy & Business Enablement Analyst is responsible for optimizing the use of data assets, leading business projects, and developing data-driven culture. The role includes creating standards for data quality, facilitating relationships with stakeholders, and mentoring junior team members.

The Bilingual Collector is responsible for minimizing delinquency and losses on Bankcard accounts by communicating with customers about their financial obligations. The role requires fluency in English and Spanish, strong problem-solving skills, and the ability to assist customers in an empathetic manner while negotiating repayment options. The position involves handling incoming and outgoing calls and maintaining proper documentation.

The Wealth Management Associate is responsible for developing and delivering financial plans, ensuring the accuracy of financial data, collaborating with the sales team, pursuing sales training, and managing leads from marketing. Strong interpersonal communication and problem-solving skills are essential in providing tailored wealth management solutions to clients.

The Incentive Analyst will manage and develop commission, bonus, and incentive programs in commercial banking. Responsibilities include calculating incentive payments, analyzing plan designs, ensuring data integrity, providing recommendations, and creating reports for stakeholders, all while ensuring high customer service standards.

The Project Manager will work with sponsors to clarify project visions, plan and execute medium to large complex projects within the Commercial Line of Business, coordinate cross-functional teams, manage issues and escalations, and report project status to stakeholders.

The PR & Brand Strategist is responsible for enhancing the Commerce Bank brand through public relations, reputation management, and crisis communications. The role involves leading projects, mentoring team members, managing customer experience issues, and ensuring effective storytelling across various channels, while safeguarding sensitive information.

The Systems Analyst serves as a liaison between technology and business teams, implementing technical solutions based on business needs, analyzing systems, collecting data, generating reports, and providing support for various systems projects while managing user requirements and troubleshooting technical issues.

The Senior Financial Reporting Analyst works closely with leadership to provide comprehensive revenue analysis, identify trends, and mentor team members on departmental procedures. Responsibilities include streamlining processes, delivering presentations to Senior Management, and maintaining high customer service standards.

The IT Business Analyst II collaborates with business and technology teams to define customer needs and ensure effective IT solutions. Responsibilities include facilitating backlog refinement, gathering data for project requirements, managing team velocity, and creating Agile User Stories. Requires strong communication skills and proficiency in Agile methodologies.

The Sales Enablement Specialist is responsible for identifying business leads using data analytics across CRM and marketing CMS platforms. This role involves collaborating with sales and marketing teams while leveraging technology for lead generation, analyzing campaign effectiveness, and managing communications for prospect engagement.

Commerce Bank interns support relationship and portfolio managers with loan documentation, conduct financial analyses, and train in credit analysis and underwriting. They participate in a rotational program and attend networking events and loan committee meetings.

Supervise the remittance processing team by overseeing workflow, communicating priorities, and providing guidance on projects. Responsibilities include coaching employees, motivating team members to achieve production goals, and collaborating with project management on software upgrades. The role requires effective communication and decision-making skills.

The Director of Private Client Sales is responsible for leading business development efforts, driving client acquisition, and managing existing relationships in the private banking and wealth management sectors. The role involves coaching teams, overseeing strategic sales initiatives, managing budgets, and representing the company at community events.

The Senior Income Specialist is responsible for monitoring and ensuring timely posting of securities-related income and resolving discrepancies in client accounts. The role requires strong analytical skills, attention to detail, and the ability to improve processes.

The Manager of Indirect Lending Sales is responsible for developing and implementing sales strategies to enhance Consumer Indirect Lending performance metrics. Tasks include leading and coaching Dealer Relationship Managers, improving dealer relationships, managing sales processes via Salesforce, setting SMART goals, and collaborating with internal departments. The role also involves mentoring team members, overseeing budget management, and ensuring high levels of client satisfaction.

The Senior Manager will oversee ACH, Wire Transfer, Instant Payments, and International departments. Responsibilities include managing daily operations, ensuring quality customer service, developing projects for process improvements, resolving complex issues, mentoring team members, and maintaining compliance with regulatory guidelines. The role requires strong leadership, analytical skills, and the ability to foster teamwork and implement best practices.

The Product Developer will ensure that upgrades and installations meet business requirements and pass testing. Responsibilities include collaborating with IT and other Product Managers, managing product features implementation, representing business interests in oversight committees, and conducting market opportunity analysis.