Team Lead, Client Services

Posted 10 Days Ago
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Cebu, Central Visayas
Mid level
AdTech • Big Data • Analytics
The Role
Oversees project planning, execution, and quality assurance while ensuring client satisfaction. Manages team, allocates resources, monitors progress, and acts as the primary contact for escalations. Responsible for data integrity and process improvement, fostering collaboration, and maintaining documentation to contribute to project success.
Summary Generated by Built In

Responsible in overseeing project planning, execution, and quality assurance while ensuring client satisfaction. They manage and guide team members, allocate resources, and monitor progress to meet project objectives and deadlines. Acting as the primary point of contact for escalations, they communicate updates, address concerns, and present research findings. Team leaders ensure the accuracy and integrity of data, adhere to industry standards, and continuously seek opportunities for process improvement and innovation. Additionally, they foster collaboration across teams and resolve issues efficiently. By upholding ethical standards and maintaining proper documentation, they contribute to the success of projects and the overall growth of the organization.​

Top Skills

Client Satisfaction
Collaboration
Communication
Execution
Process Improvement
Project Planning
Quality Assurance
Resource Allocation
Team Management
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The Company
HQ: Dallas, TX
5,001 Employees
On-site Workplace
Year Founded: 1977

What We Do

Dynata is the world’s largest first-party data platform for insights, activation and measurement. With a reach that encompasses over 62 million consumers and business professionals globally, and an extensive library of individual profile attributes collected through surveys, Dynata is the cornerstone for precise, trustworthy quality data. The company has built innovative data services and solutions around its robust first-party data offering to bring the voice of the customer to the entire marketing continuum – from strategy, innovation, and branding to advertising, measurement, and optimization.

The Dynata data platform, an all-in-one solution for insights, activation and measurement, leverages our robust data, innovative technology and more than 40 years’ experience as a pioneer in consumer and B2B insights. Our vision for the Dynata data platform is to automate the entire marketing continuum, with capabilities to target audiences; uncover insights; connect data; activate, measure and optimize campaigns; and analyze, visualize, publish and share those insights to drive your business growth.

We’ve helped more than 6,000 market research firms, brands, media and advertising agencies, publishers, and consulting and investment firms around the world and in every industry accelerate transformation, enable better decision-making, and deliver revenue growth.

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