Team Director, Account Management

Posted 10 Days Ago
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Singapore
Hybrid
Expert/Leader
Big Data Analytics
Sensor Tower cultivates responsibly sourced market intelligence.
The Role
Manage a team of Account Directors, focusing on renewals, upsells and strategic account growth while communicating plans and resolving customer issues.
Summary Generated by Built In

Fraud warning:

It's common for scammers to create positions that look legitimate on other sites.  To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application.  Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com.   All Sensor Tower interviews will be conducted via phone or Zoom.  At no time will a conversation be moved to an alternative email outside of sensortower.com or text.  Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.


To all recruitment agencies:

Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes.  Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.


About this role:

What You Will Do:

  • Manage a team of Account Directors focusing on renewals, upsells, and NRR growth.
  • Communicate strategic plans to account teams and oversee the implementation and execution of those plans. Interacted with and supported Sensor Tower Account Directors, Sales, Finance, Marketing, Operations and Executive teams. 
  • Identify and resolve issues/problems encountered by our customers acting as Executive Sponsors on high-profile or Strategic accounts.
  • Conducting regular Business Reviews to ensure our plan is aligned with customer business objectives and strategies.
  • Design and maintain reports used in sales analysis.
  • Conduct C-level discussions with clients to strategise and address their use cases with our platform.

Experience We Are Looking For:

  • 9+ years of experience in Key Account Management, selling technical and complex solutions in a data-based SaaS environment is required
  • 2+ years experience managing sales teams that support large, complex and strategic accounts
  • Strong communication skills and the ability to clearly articulate business concepts
  • Adaptable with a positive attitude and desire to collaborate
  • Demonstrated analytical and problem-solving skills, with the ability to interpret data, identify trends, and make data-driven decisions.
  • Highly organized with the ability to track and coordinate a wide series of tasks
  • Is available to travel 4 - 6 times annually

About Sensor Tower


Sensor Tower cultivates responsibly sourced market intelligence that provides visibility into the trends shaping the global digital economy. Our customers use these insights to help them make better business decisions.


Why Sensor Tower?


Our flexible work environment allows employees to live in greater connection with the people, places, and activities they love! 


Our benefits for full-time positions include:

- Flexible time off so employees can shape their time away from work.

- Health and wellness stipend to achieve and maintain a healthy lifestyle through physical and mental fitness.

- Monthly internet stipend and a one-time $500 home office stipend.


We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, and veteran status. We will consider qualified applicants with arrest and conviction records. If you have a disability or special need, please do not hesitate to let us know and we'll do our best to accommodate.



Top Skills

SaaS
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The Company
HQ: San Francisco , CA
400 Employees
Hybrid Workplace
Year Founded: 2013

What We Do

Sensor Tower cultivates responsibly sourced market intelligence that provides visibility into the trends shaping the global digital economy. Our customers use these insights to help them make better business decisions. Sensor Tower data is frequently cited by top-tier trusted media institutions, including the New York Times, Bloomberg, Reuters, CNBC and more, as well as financial and academic institutions.

Why Work With Us

As a globally distributed team that has achieved year-over-year profitability, we attribute our success to both our trusted, innovative product and our talented people. We place a strong emphasis on hiring self-starters who are driven, yet humble, always eager to learn and grow.

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