Teaching Assistant: Cloud Support Specialist

Correlation One develops workforce skills for the AI economy

Enterprises and governments work with us to develop talent and close critical data, digital, and technology skills gaps. Our global programs, including training programs and data competitions, also empower underrepresented communities and accelerate careers.

Our mission is to create equal access to the data-driven jobs of the future. We partner with top employers and government organizations to make that a reality, including Amazon, Coca-Cola, Johnson & Johnson, USAID, the U.S. State Department, and the U.S. Department of Defense.

Our skills training programs are 100% free for learners and are delivered virtually by industry experts to minimize traditional barriers to career advancement. We take pride in fostering supportive, human-led, group learning environments that build technical proficiency and confidence in participants.

Join us and let's shape the AI Economy together!

Your impact 

This is a critical role in teaching ~30 learners (as part of a larger class) in Correlation One’s virtual Cloud Support Specialist training program. The commitment is to the duration of the training program to support synchronous sessions as well as provide asynchronous support to Fellows to support comprehension and learning. This is a fully remote role.

A day in the life 

This is a part time, contract position that will run for 40 weeks from Feb 2025 to August 2025. This role will need to be available for live sessions with program participants twice a week for 3-hours per session. Between attending the live session, providing office hours and asynchronous work, we estimate the total time commitment for this role to be 6-10 hours per week.

Management and Support (During Live Program - Weeks 1-22):

• Attend all LIVE lectures and provide support for the training program as listed below: 
• Cloud Operations Program(6 hours per week) - Feb 25, 2025 - July 24, 2025 on Tues/Thurs from 11-2pm EST
• Provide one hour of “Drop - In Office Hours/Review Session” per week (1 hour per week)
• Attend the TA Weekly Meeting (30 min each week)
• Be available for 1:1 office hour requests with assigned learners based on availability. You may set these hours within our parameters, for your convenience. (up to max 6 hours per week)
• Complete grading of Fellow’s deliverables (2 hours each week)
• Work with fellow instructors and the Correlation One team on ways to improve learner experience

Class support on non-lecture days:

• Monitor your Slack channel to answer Learners’ questions
• Review the materials for the week so you are prepared to answer questions
• Contribute to course design improvement through thoughtful feedback to Correlation One team
• Participate in the weekly meeting (time TBD)
• Submit weekly write-ups summarizing the week’s accomplishments and challenges.  This is due by Monday at 8pm EST each week
• Monitor the Slack channels throughout the day to answer Fellows’ questions
• Hold live office hours during weekdays

Class support on lecture days 

• Monitor appropriate Slack channels and answer Learners’ questions
• Support Learners who are experiencing technical issues accessing training platform or materials
• Hold Individual Office Hours via Zoom weekly with Learners to assist in their Capstone Project

Your expertise 

• 3-5 years of professional work experience in Cloud Support, Cloud Engineering, Software Engineering, Networking, DevOps, etc.
• A desire to support students in expanding their careers in technical roles
• Empathy, flexibility, patience; passion for working with diverse learners who are new to content
• Outstanding team and people management skills; exemplary written and verbal communication skills
• Ability and willingness to understand and use new learning and content management systems
• Certification in AWS Cloud Practitioner, Comp TIA Network+, and Comp TIA Linux+

Preferred Qualifications:

• Experience with Slack, Zoom, and Gmail 
• Prior mentorship or teaching experience at any level 

Time commitment

Required dates and times for live lectures

•  Feb 25, 2025 - July 24, 2025 on Tues/Thurs from 11-2pm EST
• Time commitment outside of lecture
  • Up to 6 office hours per week
  • Asynchronous support to learners

Where you are

• This is a remote position with the preference that the ideal candidate is able to support live instruction in the Eastern time zone. 

Compensation

• The compensation range for this position is specific to location and takes into account the wide range of factors that are considered in making compensation decisions. These factors include (but are not limited to) location, experience, education and skill sets.

Correlation One’s Commitment 

Correlation One is proud to be an Equal Opportunity Employer and is committed to providing equal opportunity for all employees and applicants. Correlation One provides a work environment free of discrimination and harassment. Employment decisions at Correlation One are based solely on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.  We encourage applicants to bring their unique skills, experiences, and outlook to our work environment. 

Correlation One is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Correlation One strives to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected]

#priority