Tea Master - The Lobby at Anantara Siam Bangkok

Posted 14 Hours Ago
Be an Early Applicant
Bangkok, Phra Nakhon, Bangkok
Entry level
Retail • Hospitality
The Role
As a Tea Master, you will oversee daily operations of tea service, ensuring high customer satisfaction and managing tea inventory. Responsibilities include preparing various teas, training team members, adhering to health regulations, and developing promotional programs to enhance tea sales.
Summary Generated by Built In

Company Description

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Job Description

To serve the needs of the business, our guests, and our colleagues by administering the day-to-day operations of Wine service areas in the hotel. As Tea Master, it will be your responsibility to direct and ensure the implementation and execution of policies and procedures as they relate to tea sales. You will create new opportunities to maximize and generate extra revenue, recommend measures to control/reduce costs and ensure that the operational budgets are strictly adhered to. The leadership team will look to you to develop and recommend merchandising and promotional programs to maximize tea sales. Additionally you will provide training and development opportunities for all team members in your department. You will be responsible for exceeding guest satisfaction, standards, and ratings for the tea service on the property and personally make recommendations, serve VIPs, and handle guest questions or concerns.


Main Responsibilities:

  • Prepare and serve various types of tea to customers
  • Manage and maintain inventory of tea leaves, brewing equipment, and other supplies
  • Provide excellent customer service and ensure customer satisfaction
  • Create and develop unique and innovative tea blends
  • Train and supervise team members on proper tea preparation and customer service skills
  • Keep the tea room clean and organized
  • Adhere to health and safety regulations when handling food and beverages
  • Stay up to date with industry trends and new tea varieties.

Qualifications

Requirements:

  • Knowledge of different tea types and their brewing methods
  • Ability to create unique tea blends
  • Experience in operating tea-making equipment and tools
  • Excellent customer service and communication skills
  • Familiarity with health and safety regulations related to food and beverage service
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
  • Flexibility to work on weekends and holidays
  • Willingness to continuously learn and improve tea-making skills and knowledge.
The Company
Nuea Bangkok City
3,332 Employees
On-site Workplace
Year Founded: 1978

What We Do

Minor International Public Company (MINT) is one of the largest hospitality and leisure companies in Asia Pacific Region. With over 535 hotels and resorts, 2,200 restaurants and 400 retails trading outlets, MINT meets the growing needs of consumers in 62 markets from Africa to Australia including South America and Europe. MINT is a hotel owner, operator and investor with a portfolio of more than 535 hotels, resorts and serviced suites under the Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI. Through Minor Food Group Pcl, MINT operates over 2,200 outlets under The Pizza Company, Swensen’s, Sizzler, Dairy Queen, Burger King, Thai Express and The Coffee Club brands. The latest addition to the restaurant portfolio being Bonchon brand. MINT is also one of Thailand’s largest distributors of lifestyle brands with over 400 points of sale focusing primarily on fashion, cosmetics and contract manufacturing.

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