Talent Operations Lead

Reposted 4 Hours Ago
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Budapest
Mid level
Fintech • Mobile • Payments • Software • Financial Services
Wise is one of the fastest growing Fintechs in the world and we’re on a mission to make money without borders a new norm
The Role
The Talent Operations Lead will oversee the Talent Operations team, enhancing operations, processes, and technology to meet business needs. Responsibilities include managing team workflows, implementing talent systems, analyzing metrics, and ensuring effective talent coordination while fostering collaborative partnerships across teams.
Summary Generated by Built In

Company Description

Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

More about our mission and what we offer.

Job Description

We’re looking to hire a Talent Operations Lead to join our team in Budapest. This role offers a unique opportunity to lead and manage the Talent Operations team, driving improvements in day-to-day operations, processes, documentation, and technology to enhance the overall effectiveness of our talent function.

The Talent Operations team plays a crucial role in ensuring that we have the right people, at the right time, and with the right tools to support our business goals. To thrive in this role, you should be passionate about optimizing processes, streamlining workflows, and leveraging technology to drive efficiencies. As the ideal candidate, you will be skilled at managing teams, improving operational performance, and creating strategic solutions to tackle challenges. Additionally, you’ll bring a forward-thinking approach to shape the team’s future direction and ensure we continue to meet the evolving needs of the organization.

Your mission: 

  • Lead and manage the Talent Operations team to drive improvement in the day-to-day operations, processes, documentation and technology

  • Partner with global team members who maintain a dotted-line reporting relationship, ensuring cohesive operations and alignment with overarching talent objectives.

  • Drive the development, implementation, and refinement of talent systems and processes to improve efficiency and candidate experience.

  • Oversee the accurate collection, analysis, and reporting of talent metrics and data analytics, contributing to data-driven decision-making processes.

  • Utilise talent system data to support improvements and share insights to key stakeholders across the business

  • Maintain a comprehensive knowledge management system to ensure the availability and accessibility of up-to-date talent resources and documentation.

  • Ensure that all talent coordination activities are conducted smoothly and effectively, maintaining a high standard of professionalism and efficiency.

  • Ensure that all talent coordination activities are conducted smoothly and effectively, maintaining a high standard of professionalism and efficiency.

  • Administer and control access to talent tools, ensuring they are up-to-date and meet the team's requirements.


This role offers you the opportunity to:

  • Foster a collaborative partnership with the Talent Strategy and Transformation team, providing operational insights and staying abreast of upcoming strategic initiatives.

  • Develop and implement strategies to enhance candidate experience and optimise the overall candidate journey.

  • Develop and sustain relationships with internal teams (e.g. Talent, People Operations, People Technology etc) and external partners (third party vendors, agencies) to ensure efficient collaboration and alignment with business goals.

  • Play an integral role in ensuring the operational readiness of the team for future talent initiatives and changes.

  • Lead by example, promoting a positive, inclusive work culture that encourages teamwork and continuous improvement.

Qualifications

A bit about you:

  • Possess excellent written and verbal English skills.

  • Be an accurate, organized individual with an eye for detail, taking ownership of work and leading projects when required.

  • Demonstrate clear and honest communication skills, adaptability to different audiences, and comfort in resolving issues with global external partners and internal stakeholders.

  • Be comfortable with feedback, value openness, and thrive in a collaborative team environment.

  • Quickly connect the dots in new situations, think creatively for solutions, and multitask efficiently in time-critical scenarios.

  • Exhibit self-motivation, initiative in learning, and the ability to make independent decisions in time-sensitive situations.

  • A mindset of continuous improvement and a focus on operational excellence.

  • Proficiency in using tools and platforms to enhance productivity and streamline workflows.

Additional Information

Office: Budapest

Salary: 1.200.000 - 1.700.000 HUF gross monthly (+ RSUs)

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Top Skills

Data Analytics
Knowledge Management Systems
Talent Tools

What the Team is Saying

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The Company
HQ: Austin, TX
6,000 Employees
Hybrid Workplace
Year Founded: 2011

What We Do

We’re making a positive, irreversible change in the world of finance. Together.

People on every continent around the world are choosing Wise to help them live, travel and work internationally. We’re the fairest, easiest way to send money overseas.

Built by and for people who live global lives, we make sending money abroad up to 8 times cheaper than the bank. This is money without borders - instant, convenient, transparent and eventually free.

For our customers, using Wise is as simple as sending money from A to B, but behind our app and website is a complex engine of currencies and routes, that’s being designed, built and powered by our talented teams in cities around the world.

We’re just at the beginning of our story and we’re growing at an incredible pace. We won’t stop until anyone, anywhere can send, spend and receive money wherever they are, whatever they’re doing. There’s still heaps to do and we can’t do it alone.

Why Work With Us

We are a mission-driven company, looking to change banking for the better. Current banking systems don’t let us send, spend or receive money across borders easily. Or quickly. Or cheaply. So, we’re building a new one. If you're looking for an autonomous work environment, where you'll face cool challenges, learn and grow, you'll like working at Wise

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WISE Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Here at Wise we have a hybrid working model – a mix of working from home and from the office. Wisers can also work remotely for 90 days a year. By ‘remote’ we don’t just mean from home, but from wherever in the world you choose to!

Typical time on-site: 2 days a week
HQAustin, TX
Singapore
Brussels, BE
Hungary
Kuala Lumpur, MY
London, GB
Mumbai, Maharashtra
New York, NY
São Paulo, BR
Tallinn, EE
Tokyo, JP
Learn more

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